Forum / NoMachine for Windows / Mouse is missing in Windows 8
Tagged: free version
- This topic has 14 replies, 5 voices, and was last updated 8 years, 11 months ago by graywolf.
March 31, 2014 at 07:46 #2840
Cursor is invisible during NoMachine session over home LAN via ethernet. No monitors are attached and cursor was visible in with version 4.April 9, 2014 at 19:55 #3054BritgirlParticipant
Please be sure that you update to the latest version. This should be always a requirement before starting any investigation. Let us know.April 17, 2014 at 12:34 #3160
I’ve done that too, unfortunately I’ve installed version 4.0. Version 4.0 has some weird login problem where the screen turns black after waking from suspend.April 17, 2014 at 12:37 #3171BritgirlParticipant
It’s not clear whether you installed 4.2.19? You have to do it manually: https://www.nomachine.com/SU04L00104
Additionally, it is not clear what you are running on the server side. A similar problem is reported here: https://www.nomachine.com/forums/topic/no-mouse-cursor-on-ubuntu
If it is the same problem, I suggest you participate in that topic.
April 22, 2014 at 09:30 #3228
- This reply was modified 9 years, 1 month ago by Britgirl.
Now I’m using Version 4.2.21_1, the mouse stays invisible. Is there a way to overwrite whatever current file or library that is used for the mouse cursor, with an older version?April 23, 2014 at 08:41 #3268
May I suggest you disable display acceleration on the server? Article https://www.nomachine.com/AR02L00782 shows how to do it.April 27, 2014 at 17:23 #3322
Thanks, graywolf, I’ll try that. My only worries, are if my Linux Virtual Machine, will still receive hardware acceleration and if DirectX will still work.May 16, 2014 at 09:38 #3633
have you tried with display acceleration disabled? About your concerns, if you disable it your server switches to a different method of screen grabbing, while DirectX is still available but you lose the ability of capture DirectX applications in full screen mode.May 22, 2014 at 09:07 #3686OlloffParticipant
I have similar problem: mouse cursor lost on Windows 8.1.
Server: Linux 3.13.0-26-generic #48-Ubuntu SMP i686 GNU/Linux
Client: Windows 8.1, NoMachine 4.2.21 – 4.2.23
Problem was found today, shortly after windows was updated (KB list below).
Things I’ve tried so far:
- disable hardware acceleration;
- change mouse cursor theme;
- change encoding codec;
- change client OS to Windows XP SP3;
- updating NoMachine to 4.2.23
None of this measures were effective.
Installed updates (in time stright before problem find out):
KB2931358 (IE11 update)
KB2954879 (.NET 4.5 security update)
KB890830 (definition update)
KB2953522 (IE11 update)
KB2957151 (IE11 Flash update)
KB2931366 (.NET 4.5 security update)
KB2542054 (VS Express 2010 update)June 3, 2014 at 11:23 #3771frobParticipant
Version: 4.2.23 both client and server, both Windows 8.1 machines.
I have this problem as well. It worked initially but somewhere along the way (and there were Windows updates in that interim period) I have lost the mouse pointer. The pointer still works, it is just invisible – for instance if I right click on the desktop I get the context menu. None of the things listed here seem to make a difference, I have also tried both on and off the “Show remote cursor” option in NoMachine. This only happens to a Windows target machine; my Linux machine acting as a server still works fine and shows the pointer.
Additionally the mouse mapping within the displayed window appears non linear, regardless of acceleration settings. That is to say if I place the mouse cursor immediately outside the NoMachine window, then move the cursor in, the (now invisible) cursor is not in the expected location, but shifted.
Given what Olloff and I both have seen I imagine this is connected to a Windows update in some way, particularly since mine worked before.June 3, 2014 at 14:09 #3791
Is it possible that your Windows has no mouse installed, or is the mouse turned off when you use NoMachine to acces it remotely?June 4, 2014 at 15:01 #3802
Hey, graywolf now that you mention it, I didn’t have a mouse attached, it worked after attaching one. Though, I wonder why now because before 4.1 I didn’t even need a keyboard, oh well.
How can I mark this as solved?June 4, 2014 at 17:31 #3809
Please let me know if version 4.2.24 addressed this issue.June 16, 2014 at 12:58 #3916frobParticipant
You are correct, the machine in question did not have a mouse connected to it at the time (it is an HTPC machine, and boots without keyboard/mouse because they are bluetooth and only activate when needed).
I can tell you that 4.2.25 fixes this…sort of. If I boot with a mouse/keyboard originally connected, then disconnect them, I can then remote in from another machine (although I get an old X-window style cursor instead of a windows one, but no problem).
Unfortunately if you boot the machine with 4.2.25 installed WITHOUT a keyboard and mouse present, nomachine crashes badly at initialization, and keeps crashing continuously if you acknowledge the dialog box, even after you have re-attached a keyboard and mouse.June 19, 2014 at 14:05 #3977
may you send the content of %PROGRAMDATA%\NoMachine\var\log and %USERPROFILE%\.nx to issues(at)nomachine(dot)com ?
Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.