Negotiation error using Windows 7 Ultimate

[rrubio]

I installed NoMachine Enterprise Desktop version 9.1.24 in a Windows 7 Ultimate with settings to ask for connection confirmation.

When accepting (at server) the connection request (as view-only or as remote control), I get a negotiation error message.  I attach a .zip file with logs.

How is this problems solved?

Thanks

 

Attachments:

1. negotiationError.zip

[Britgirl]

Hi, are you able to send us the server-side logs so we can check them? You can extract them using the instructions here: https://kb.nomachine.com/DT08U00298#1.1. On the server machine you are connecting to set the log level to 7, reproduce and then “take logs”,

Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

[Author]

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