No application when installed

[sctoocool]

I’m running Linux Mint 20 and I downloaded: nomachine_6.11.2_1_amd64.deb but when double clicking to install the package and then running this in the command line: sudo duke -i nomachine_6.11.2_1_amd64.deb

It will run the code once done I then restart my computer. NoMachine will not show up in my application list. When I search for NoMachine throughout my computer, I can see the NoMachine files. I am not sure why I can not see the application. I can see the files but I am not sure how to run the application. My laptop is a Dell Latitude E5470. If anyone can help I will be very appreciative.

Thank you

[hawk]

Hi, we are trying to reproduce the issue. Which version of desktop do you have? Cinnamon, MATE or XFCE?

[sctoocool]

Thank you for responding back and I am running Cinnamon

[hawk]

We are still unable to reproduce the problem. Please check if NoMachine menu files are on the right direction by command sudo ls -ltr /usr/share/applications/ | grep NoMachine. If output will be empty you can fix it by command sudo cp /usr/NX/share/applnk/server/xdg/NoMachine-* /usr/share/applications/.

To check what caused that problem file ~/.xsession-errors will be very useful. Please collect this file and send this information to forum[at]nomachine[dot]com.

[sctoocool]

When I did the first command this is what I got:

-rw-r–r– 1 root root   198 Aug  2 12:56 NoMachine-nxs.desktop

-rw-r–r– 1 root root   206 Aug  2 12:56 NoMachine-nxv.desktop

Doing the second command I got nothing and then when doing the last command this is what I got:

bash: /home/kevin/.xsession-errors: Permission denied

 

[sctoocool]

I got the application to open but my iPad pro does not detect that I have NoMachine on my laptop. I tried putting in my ip address and then I get Error is 61: Connection refused.

I tried NoMachine Service Status and it shows that Server is not running. When I tried to start the server, it will try to start and then nothing happens to where Server not running is still showing. I am also running this through my WiFi. I am not sure if this information will help but thank you for all the help.

[hawk]

bash: /home/kevin/.xsession-errors: Permission denied

Try sudo cat /home/kevin/.xsession-errors > /home/kevin/logs.xsession-errors and send /home/kevin/logs.xsession-errors file to forum[at]nomachine[dot]com.

About the second problem we will need NoMachine logs. To properly collect those logs you can take a look on this article https://www.nomachine.com/DT10O00163#1.1 and also we will be grateful if you send those logs to forum[at]nomachine[dot]com, referencing the topic as subject.

[sctoocool]

Tried the first command, nothing happened and when I did the second command this is what I got: bash: /home/kevin/logs.xsession-errors: Permission denied

When it comes to opening the NoMachine server preferences, I am not able to open it but I am not sure on how or where to go with the steps in  https://www.nomachine.com/DT10O00163#1.1 

 

 

 

 

[hawk]

First command:

sudo cat /home/kevin/.xsession-errors > /home/kevin/logs.xsession-errors

created file named logs.xsession-errors in your home directory.

To collect nxserver logs please use those commands in terminal in given order:
sudo sed -i 's/#SessionLogLevel 6/SessionLogLevel 7/g' /usr/NX/etc/server.cfg
sudo /usr/NX/bin/nxserver --restart
sudo tar cvfz NoMachine-log.tar.gz /usr/NX/var/log/

Those command will create file named NoMachine-log.tar.gz in you home directory.

Please send us those both files (NoMachine-log.tar.gz, logs.xsession-errors) to forum[at]nomachine[dot]com, referencing the topic as subject.

[sctoocool]

The first command did not give me anything and when I did the second command I got this:

NX> 162 Service: nxserver already disabled.

NX> 162 Service: nxnode already disabled.

NX> 162 Service: nxd already disabled.

Then I entered in the last command and this is what I got:

tar: Removing leading `/’ from member names

/usr/NX/var/log/

/usr/NX/var/log/nxinstall.log

/usr/NX/var/log/nxupdate.log

/usr/NX/var/log/archives/

/usr/NX/var/log/nxerror.log

/usr/NX/var/log/nxd.log

/usr/NX/var/log/nxserver.log

/usr/NX/var/log/logrotate/

/usr/NX/var/log/nxuninstall.log

 

Attachments:

1. NoMachine-log.tar.gz

[hawk]

Installation seems to be corrupted and we are unable to track the issue. Please reinstall it completely. You can do this by running those command in given order:
sudo dpkg --purge nomachine
sudo rm -rf /usr/NX/ /var/NX/ /etc/NX/
sudo dpkg -i nomachine_6.11.2_1_amd64.deb

[sctoocool]

It worked, thank you so much. I thought that I did everything correctly in the beginning but I am not sure what I did wrong.

Thank you again

 

[Author]

Posts