No external IP address on Fedora 29; present on Win10

[fhbartlett]

I had this problem once before, and it resolved itself. See https://forums.nomachine.com/topic/no-external-ip-address-on-fedora-28-present-on-win10

 

 

[fhbartlett]

Ack! I didn’t quite finish. I’m now on Fedora 29 and cannot receive connections outside my local network; local connections from my Windows 10 laptop are not a problem.

 

I’ve attached logs from both machines.

 

Thanks!

 

Attachments:

1. NoMachine-W10-log.tar.gz
2. NoMachine-F29-log.tar.gz

[Irek]

we would need some more information:

1 When did you notice that UPnP stopped working ? Maybe after a software / OS update?

2 Can you describe the network infrastructure

– router model / version
– is there more than one router / network interfaces on which Linux machine is connected?
– is the computer directly connected to router or is there a cascade or repeater between them?
– are both machines [ physical machines or virtual [vbox/vmware] ? ] connected to the same router, both over wifi/lan or mixed?

3 Can you please execute those commands:

– on Linux machine in terminal:

nmcli device status

route -n

ifconfig -a

– on Windows in cmd:

ipconfig /all

Please send all the output to forum[at]nomachine[dot]com making sure to reference the topic.

[Irek]

Hello (pasting some info from your email reply)

1 “both the machines are connected to different routers, now also on the Linux end there is a new router.”

– did you checked that on both UPnP is enabled?
– what is the new router name/model?

2 “However, one’s a laptop, so I can move it to the other location —
when I have them both on the same home network, the
connection works fine.”

And what about UPnP on that laptop in the new location?
As I understood Windows is installed on this Laptop, and in its base location
UPnP is working.

When you move this laptop to the place where PC with Linux is located
does UPnP works or now it doesnt?

3 Just for a test, could you disable/turn off all other network interfaces on the Linux machine
and leave only WiFi or cable connection alive to this router. And then please call as administrator in terminal

/etc/NX/nxserver --restart

/etc/NX/nxserver --upnpstatus

if still doesnt show, wait a while and run:

/etc/NX/nxserver --upnpmap

Please send all the output to forum[at]nomachine[dot]com making sure to reference the topic.

[Author]

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