No GPU hardware encoding

Forum / NoMachine for Linux / No GPU hardware encoding

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  • March 19, 2024 at 00:01 #47466
    glfs
    Participant

    Debian 12

    NoMachines 8.11.3

    Nvidia GTX 3060

    Only SW rendering

    At log:

    Info: Using Nvidia H.264 hardware encoder.

    NvEncode: ERROR! Failed to encode frame.

    NvEncode: ERROR! Error is 20, ‘Internal error’.

    7028 7718 2024-03-17 16:58:25 708.153 DisplayEncoder/DisplayEncoder: ERROR! Failed to encode H.264 frame.

    Info: Using H.264 software encoder.

     

    March 21, 2024 at 19:08 #47493
    Britgirl
    Keymaster

    Try downgrading to an earlier version of the nvidia drivers. A similar report is here:

    NoMachine not using GPU for encoding

    The Trouble Report for tracking this issue is the following: https://kb.nomachine.com/TR05V11159

    July 16, 2024 at 16:32 #48829
    Britgirl
    Keymaster

    Please update to 8.12 which includes a fix for the TR I linked previously.

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