No hardware decode on Kubuntu 22.04 + GTX 1060 6GB

[Piter Dias]

Hi,

I found some forum messages about hardware decode on Linux, but none could help me much. The Windows 11 desktop (NX server) uses hardware encoding but the Linux (Kubuntu 22.04.1 LTS plasmashell 5.24.7) client (where the good GPU is) only uses software encoding.

I would say that the error is related to libva (see session log attached), perhaps due to version problems (Kubuntu 22.04 shipped libraries vs NoMachine 8.2.3 Free Version requirements) but can’t say for sure or solve by myself.

Can someone help me, please?

Thanks a lot.

 

 

Attachments:

1. lscpu.txt
2. nvidia-smi.txt
3. unamelsb_release.txt

[Piter Dias]

Now with client log and configuration file.

Attachments:

1. session.txt
2. player.txt

[Bilbotine]

Hi Piter,

The files you added to your post were unfortunately not uploaded correctly.

In order to investigate, we need to check them; can you please resend them by email to forum[at]nomachine[dot]com, making sure to reference the topic as the subject of the email?

Thank you!

[fra81]

Hi Piter,

logs show that DRM initialization fails, maybe due to some missing package. Please show us the output of this command:

dpkg -l | grep -i "libva\|vaapi\|vdpau"

[Piter Dias]

Hi. This is the output

dpkg -l | grep -i “libva\|vaapi\|vdpau”
ii  i965-va-driver:amd64                2.4.1+dfsg1-1                  amd64        VAAPI driver for Intel G45 & HD Graphics family
ii  intel-media-va-driver:amd64    22.3.1+dfsg1-1ubuntu1   amd64        VAAPI driver for the Intel GEN8+ Graphics family
ii  libva-drm2:amd64                     2.14.0-1                           amd64        Video Acceleration (VA) API for Linux — DRM runtime
ii  libva-glx2:amd64                      2.14.0-1                            amd64        Video Acceleration (VA) API for Linux — GLX runtime
ii  libva-wayland2:amd64              2.14.0-1                            amd64        Video Acceleration (VA) API for Linux — Wayland runtime
ii  libva-x11-2:amd64                    2.14.0-1                            amd64        Video Acceleration (VA) API for Linux — X11 runtime
ii  libva2:amd64                             2.14.0-1                            amd64        Video Acceleration (VA) API for Linux — runtime
ii  libvariable-magic-perl                        0.62-1build5                                amd64        module to associate user-defined magic to variables from Perl
ii  libvdpau1:amd64                               1.4-3build2                                 amd64        Video Decode and Presentation API for Unix (libraries)
ii  mesa-vdpau-drivers:amd64                      22.0.5-0ubuntu0.1                           amd64        Mesa VDPAU video acceleration drivers
ii  vdpau-driver-all:amd64                        1.4-3build2                                 amd64        Video Decode and Presentation API for Unix (driver metapackage)
ii  vdpauinfo                                     1.4-2                                       amd64        Video Decode and Presentation API for Unix (vdpauinfo utility)

[fra81]

Please try to installe the ‘vdpau-va-driver’ package and tell us if it helps.

[Piter Dias]

Hi. I believe this package was removed from Ubuntu 22.04 LTS. In fact, searching Ubuntu repositories I just found it on Ubuntu 18.04 LTS.

sudo apt install vdpau-va-driver
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
Package vdpau-va-driver is not available, but is referred to by another package.
This may mean that the package is missing, has been obsoleted, or
is only available from another source
However the following packages replace it:
mesa-va-drivers:i386 mesa-va-drivers

E: Package ‘vdpau-va-driver’ has no installation candidate

sudo apt install mesa-va-drivers
Reading package lists… Done
Building dependency tree… Done
Reading state information… Done
mesa-va-drivers is already the newest version (22.0.5-0ubuntu0.3).
0 upgraded, 0 newly installed, 0 to remove and 5 not upgraded.

sudo apt-cache depends mesa-va-drivers
mesa-va-drivers
Depends: libc6
Depends: libdrm-amdgpu1
Depends: libdrm-nouveau2
Depends: libdrm-radeon1
Depends: libdrm2
Depends: libelf1
Depends: libexpat1
Depends: libgcc-s1
Depends: libllvm13
Depends: libstdc++6
Depends: libx11-xcb1
Depends: libxcb-dri2-0
Depends: libxcb-dri3-0
Depends: libxcb-present0
Depends: libxcb-sync1
Depends: libxcb-xfixes0
Depends: libxcb1
Depends: libxshmfence1
Depends: libzstd1
Depends: zlib1g
Breaks: <vdpau-va-driver>
Replaces: <vdpau-va-driver>
Enhances: libva2

 

[fra81]

Hi,

can you show us the output of these two commands?

for DEVICE in /dev/dri/* ; do echo "*** Trying $DEVICE ***" && LIBVA_DRIVER_NAME=nvidia vainfo --display drm --device $DEVICE ; done

lsmod

[Piter Dias]

See below the outputs. Isn’t the problem related to the drop of vdpau-va-driver by Debian? See “vainfo requires a nvidia sofile not in repositories”.

Thanks a lot.

vainfo
*** Trying /dev/dri/by-path ***
Failed to open the given device!
*** Trying /dev/dri/card0 ***
libva info: VA-API version 1.14.0
libva info: User environment variable requested driver ‘nvidia’
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/nvidia_drv_video.so
libva info: va_openDriver() returns -1
vaInitialize failed with error code -1 (unknown libva error),exit
*** Trying /dev/dri/renderD128 ***
libva info: VA-API version 1.14.0
libva info: User environment variable requested driver ‘nvidia’
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/nvidia_drv_video.so
libva info: va_openDriver() returns -1
vaInitialize failed with error code -1 (unknown libva error),exit

lsmod
$ lsmod
Module Size Used by
nf_tables 249856 0
libcrc32c 16384 1 nf_tables
nfnetlink 20480 1 nf_tables
binfmt_misc 24576 1
intel_rapl_msr 20480 0
mei_hdcp 24576 0
intel_rapl_common 40960 1 intel_rapl_msr
intel_tcc_cooling 16384 0
x86_pkg_temp_thermal 20480 0
intel_powerclamp 20480 0
coretemp 24576 0
kvm_intel 368640 0
zfs 3821568 8
kvm 1028096 1 kvm_intel
zunicode 348160 1 zfs
rapl 20480 0
wl 6467584 0
zzstd 491520 1 zfs
snd_hda_codec_realtek 159744 1
snd_hda_codec_generic 102400 1 snd_hda_codec_realtek
intel_cstate 20480 0
snd_hda_codec_hdmi 77824 1
ledtrig_audio 16384 1 snd_hda_codec_generic
zlua 163840 1 zfs
zavl 20480 1 zfs
icp 323584 1 zfs
eeepc_wmi 16384 0
nls_iso8859_1 16384 1
wmi_bmof 16384 0
snd_hda_intel 53248 4
snd_intel_dspcfg 28672 1 snd_hda_intel
snd_intel_sdw_acpi 20480 1 snd_intel_dspcfg
serio_raw 20480 0
zcommon 106496 2 zfs,icp
snd_usb_audio 356352 0
snd_hda_codec 163840 4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_usbmidi_lib 45056 1 snd_usb_audio
znvpair 98304 2 zfs,zcommon
mxm_wmi 16384 0
snd_hda_core 110592 5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hwdep 16384 2 snd_usb_audio,snd_hda_codec
snd_pcm 143360 5 snd_hda_codec_hdmi,snd_hda_intel,snd_usb_audio,snd_hda_codec,snd_hda_core
ee1004 20480 0
spl 118784 6 zfs,icp,zzstd,znvpair,zcommon,zavl
cfg80211 974848 1 wl
snd_seq_midi 20480 0
snd_seq_midi_event 16384 1 snd_seq_midi
snd_rawmidi 49152 2 snd_seq_midi,snd_usbmidi_lib
uvcvideo 106496 0
snd_seq 77824 2 snd_seq_midi,snd_seq_midi_event
videobuf2_vmalloc 20480 1 uvcvideo
videobuf2_memops 20480 1 videobuf2_vmalloc
snd_seq_device 16384 3 snd_seq,snd_seq_midi,snd_rawmidi
snd_timer 40960 2 snd_seq,snd_pcm
videobuf2_v4l2 32768 1 uvcvideo
videobuf2_common 77824 4 videobuf2_vmalloc,videobuf2_v4l2,uvcvideo,videobuf2_memops
input_leds 16384 0
joydev 32768 0
videodev 258048 3 videobuf2_v4l2,uvcvideo,videobuf2_common
snd 106496 21 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_usb_audio,snd_usbmidi_lib,snd_hda_codec,snd_hda_codec_realtek,snd_timer,snd_pcm,snd_rawmidi
mei_me 40960 1
mc 65536 5 videodev,snd_usb_audio,videobuf2_v4l2,uvcvideo,videobuf2_common
mei 135168 3 mei_hdcp,mei_me
soundcore 16384 1 snd
acpi_pad 184320 0
mac_hid 16384 0
nvidia_uvm 1339392 0
sch_fq_codel 20480 3
nvidia_fs 258048 0
msr 16384 0
parport_pc 49152 0
ppdev 24576 0
lp 28672 0
parport 69632 3 parport_pc,lp,ppdev
ramoops 32768 0
pstore_blk 16384 0
reed_solomon 28672 1 ramoops
pstore_zone 32768 1 pstore_blk
efi_pstore 16384 0
ip_tables 32768 0
x_tables 53248 1 ip_tables
autofs4 49152 2
hid_generic 16384 0
usbhid 65536 0
hid 151552 2 usbhid,hid_generic
nvidia_drm 69632 10
nvidia_modeset 1183744 20 nvidia_drm
nvidia 55201792 1294 nvidia_uvm,nvidia_modeset
drm_kms_helper 311296 1 nvidia_drm
mfd_aaeon 16384 0
syscopyarea 16384 1 drm_kms_helper
crct10dif_pclmul 16384 1
asus_wmi 45056 2 eeepc_wmi,mfd_aaeon
sysfillrect 20480 1 drm_kms_helper
sparse_keymap 16384 1 asus_wmi
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
aesni_intel 376832 0
crypto_simd 16384 1 aesni_intel
platform_profile 16384 1 asus_wmi
cryptd 24576 2 crypto_simd,ghash_clmulni_intel
nvme 49152 2
psmouse 176128 0
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
cec 61440 1 drm_kms_helper
rc_core 65536 1 cec
i2c_i801 36864 0
e1000e 299008 0
i2c_smbus 20480 1 i2c_i801
nvme_core 135168 3 nvme
ahci 45056 4
drm 622592 14 drm_kms_helper,nvidia,nvidia_drm
libahci 45056 1 ahci
xhci_pci 24576 0
xhci_pci_renesas 20480 1 xhci_pci
wmi 32768 4 asus_wmi,wmi_bmof,mfd_aaeon,mxm_wmi
video 61440 1 asus_wmi

[fra81]

Hi Piter, sorry for the the late reply.

Isn’t the problem related to the drop of vdpau-va-driver by Debian?

Yes, it seems so. Anyway this isn’t something that can be fixed in the NoMachine software.

[Piter Dias]

Ok. Thanks.

[Ilgaz]

I have a way more older/less capable nvidia 9400 here running both openSUSE Tumbleweed (modern, latest kernel, rolling) nouveau driver and Mint (Ubuntu 20.04 based, LTS) with nvidia 340 closed source driver.

Both have vaapi enabled. Following is from openSUSE Tumbleweed. NoMachine refuses to use hardware decoding. This is a particularly big issue on a low spec/old machine like this.

vainfo
Trying display: wayland
libva info: VA-API version 1.17.0
libva info: Trying to open /usr/lib64/dri/nouveau_drv_video.so
libva info: Found init function __vaDriverInit_1_17
libva info: va_openDriver() returns 0
vainfo: VA-API version: 1.17 (libva 2.17.1)
vainfo: Driver version: Mesa Gallium driver 22.3.5 for NVAC
vainfo: Supported profile and entrypoints
VAProfileMPEG2Simple            : VAEntrypointVLD
VAProfileMPEG2Main              : VAEntrypointVLD
VAProfileVC1Simple              : VAEntrypointVLD
VAProfileVC1Main                : VAEntrypointVLD
VAProfileVC1Advanced            : VAEntrypointVLD
VAProfileH264ConstrainedBaseline: VAEntrypointVLD
VAProfileH264Main               : VAEntrypointVLD
VAProfileH264High               : VAEntrypointVLD
VAProfileNone                   : VAEntrypointVideoProc

inxi -G
Graphics:
Device-1: NVIDIA C79 [GeForce 9400M] driver: nouveau v: kernel
Device-2: Apple Built-in iSight type: USB driver: uvcvideo
Display: wayland server: X.org v: 1.21.1.7 with: Xwayland v: 22.1.8
compositor: kwin_wayland driver: X: loaded: modesetting unloaded: fbdev,vesa
dri: nouveau gpu: nouveau resolution: 1280x800
API: OpenGL v: 3.3 Mesa 22.3.5 renderer: NVAC

[fra81]

Hi Ilgaz,

please show us the client side logs for your case (https://kb.nomachine.com/DT07S00244?s=client%20logs#2). You can attach them here or send to forum[at]nomachine[dot]com, by referencing this topic.

[Ilgaz]

Hello. Thanks for caring.

I am currently on Linux Mint 20.3 which is based on Ubuntu 20.04 LTS with 5.4 series kernel. I have nvidia official 340 series driver (not nouveau) installed and ‘vainfo’ command outputs this. Log attached.

ilgaz@ilgaz-MacBook:~$ vainfo
libva info: VA-API version 1.7.0
libva info: Trying to open /usr/lib/x86_64-linux-gnu/dri/nvidia_drv_video.so
libva info: Found init function __vaDriverInit_1_0
libva info: va_openDriver() returns 0
vainfo: VA-API version: 1.7 (libva 2.6.0)
vainfo: Driver version: Splitted-Desktop Systems VDPAU backend for VA-API – 0.7.4
vainfo: Supported profile and entrypoints
VAProfileMPEG2Simple            :    VAEntrypointVLD
VAProfileMPEG2Main              :    VAEntrypointVLD
VAProfileH264Main               :    VAEntrypointVLD
VAProfileH264High               :    VAEntrypointVLD
VAProfileVC1Simple              :    VAEntrypointVLD
VAProfileVC1Main                :    VAEntrypointVLD
VAProfileVC1Advanced            :    VAEntrypointVLD
ilgaz@ilgaz-MacBook:~$ inxi -G
Graphics:
Device-1: NVIDIA C79 [GeForce 9400M] driver: nvidia v: 340.108
Display: x11 server: X.Org 1.20.13 driver: nvidia
unloaded: fbdev,modesetting,nouveau,vesa resolution: 1280×800~60Hz
OpenGL: renderer: GeForce 9400M/integrated/SSE2 v: 3.3.0 NVIDIA 340.108

Attachments:

1. hp_ip-2023-02-24-07.10.19.tar.gz

[Britgirl]

Ilgaz, we would need the output of vainfo --display drm', because nomachine specifically uses ‘drm’, not the ‘x11’

Here’s a one-liner for bash that should print only drivers and devices that will work (if nothing is printed, then nothing works). It iterates through all devices in /dev/dri and all drivers in /usr/lib/*_drv_video.so:

for DRVNAME in $(find /usr/lib -name "*drv_video.so" -exec basename {} \; | sed 's/_drv_video.so//'); do for DEVICE in /dev/dri/* ; do LIBVA_DRIVER_NAME=$DRVNAME vainfo --display drm --device $DEVICE 1>/dev/null 2>/dev/null ; [ $? -eq 0 ] && echo "$DRVNAME $DEVICE" ; done ; done 2>/dev/null | grep -v dummy

[Author]

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