No HW encoding/decoding with physical display?

Forum / General Discussions / No HW encoding/decoding with physical display?

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  • #44194
    nomnomnathan
    Participant

    When I connect via Physical Display to a CentOS7 machine running NM Server 8, it will always end up doing SW encoding/decoding to my MacOS (12.6.5) client. I’ve tried this both on a NM Server 8 running on CentOS7 and RockyOS9 but both end up forcing SW encoding/decoding when I connect via physical display.

    But when I connect to a virtual desktop session, it will do HW encoding/decoding.

    Is there anyway to do HW encoding/decoding when connecting to the server via Physical Display?

     

    #44244
    Britgirl
    Participant

    Hi,
    first check the article here to make sure that your encoding set-up is supported
    https://kb.nomachine.com/AR10K00706

    What video cards are on the server and player sides?

    You can you send us the logs from both server and player sides of an affected session

    Please consult the instructions here: https://kb.nomachine.com/DT07S00243 and submit them to forum[at]nomachine[dot]com making sure to use the title of the topic as the subject of your email. Thanks!

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