No public IP displayed

Forum / NoMachine for Windows / No public IP displayed

  • This topic has 1 reply, 2 voices, and was last updated 7 years ago by Irek.
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  • December 7, 2017 at 09:58 #16813
    otlichnik
    Participant

    Hi everyone! Can anyone help a “newbie” here: free NoMachine on Windows7 – no public IP displayed in Connection Status.

    Router has UPnP enabled. This is all just at home with 2PCs connected to one router. Need to connect to it from work.

    Thanks!

     

    December 11, 2017 at 10:57 #16836
    Irek
    Participant

    Hello otlichnik,

    we would need some more information

    1. Version of NoMachine Free

    2. Router name and model.

    3. Please enable debug, restart nxserver, reproduce the problem and cmd.exe as root (Administrator) and show us the result of the following commands:

    ”
    C:\Program Files (x86)\NoMachine\bin\nxserver.exe –upnpmap
    C:\Program Files (x86)\NoMachine\bin\nxserver.exe –upnpstatus
    ”

    Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT10O00163.

    Please send them to forum[at]nomachine[dot]com making sure to reference the topic.

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