No public IP displayed

[otlichnik]

Hi everyone! Can anyone help a “newbie” here: free NoMachine on Windows7 – no public IP displayed in Connection Status.

Router has UPnP enabled. This is all just at home with 2PCs connected to one router. Need to connect to it from work.

Thanks!

 

[irek]

Hello otlichnik,

we would need some more information

1. Version of NoMachine Free

2. Router name and model.

3. Please enable debug, restart nxserver, reproduce the problem and cmd.exe as root (Administrator) and show us the result of the following commands:

”
C:\Program Files (x86)\NoMachine\bin\nxserver.exe –upnpmap
C:\Program Files (x86)\NoMachine\bin\nxserver.exe –upnpstatus
”

Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT10O00163.

Please send them to forum[at]nomachine[dot]com making sure to reference the topic.

[Author]

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