No sound

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  • #47418

    Hello, after installing NoMachine version 7.12.1 and renting the Mac mini i5 2.5GHz Dual Core 16GB RAM 500GB SSD option on the [removed] site all is working for the moment but i’m only faced with the sound problem because nothing comes out. The youtube videos are silent and in logic pro no sound but on the other hand I can see that there is activity at the level of the vu-meter of the channels. I have Realteck audio device by default on my PC. I tested several options but nothing changed. Thanks for your advices.

    Nom de l’appareil:DESKTOP
    Processeur: AMD Ryzen 5 3600 6-Core Processor 3.60 GHz
    Mémoire RAM installée 16,0 Go
    Type du système Système d’exploitation 64 bits, processeur x64
    Édition Windows 10 Professionnel
    Version 22H2
    Installé le ‎17/‎12/‎2023
    Build du système d’exploitation 19045.4170
    Expérience :Windows Feature Experience Pack 1000.19054.1000.0



    so you are connecting from Windows local side to a macOS?

    I suggest you update to NoMachine 8 to start with. What macOS version is on the NoMachine server, the OS you are connecting to? This would be useful to know. It could be a permissions issue in macOS. See the following article for the steps to take: If NoMachine has already been added, please remove it and add again.


    So now that you have updated to version 8 on both sides (client and server), you get sound?


    Hi, yes it’s work but always some micro freezes or pops with the sound


    It’s hard to say why that is happening, it’s possible network related? Our tests show that over the Internet there are no pops in audio or microfreezes. When it happens, please submit:

    logs from the server side (the machine you are connecting to) – see this document
    logs from the player side (the machine you are connecting from) – see the same document as above
    Session statistics – check the instructions in this article on how to get session statistics

    Submit everything to forum[at]nomachine[dot]com.

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