No sound on Mac Safari

[itguy92075]

Hello,

I can’t get sound working on Mac Safari using the NoMachine client version 6.5.6.  I went through the various links given in the forums, and my settings check out ok with what’s suggested.  Things I tried:

• checked all outputs
• checked accessibility options — nx allowed everywhere
• turned off bluetooth
• reboot
• check for pulseaudio running — it’s not running
• tested connection to same server using windows — sound works
• nxwebplayer works

Any other suggestions?

Thanks.

[mkub]

Hi,

Does this situation also happen for audio sources different from Mac Safari? Are you able to hear any sounds through session? What is your operating system?

If Mojave – to resolve the problem, follow links below:

https://forums.nomachine.com/topic/no-audio-from-macbook-air-to-imac#post-21148

https://forums.nomachine.com/topic/no-audio-from-an-imac-with-mojave

https://www.nomachine.com/AR10P01001

Let us know if this fixes the problem.

Thanks,
mkub

[itguy92075]

Hello,

I saw that link earlier and confirmed NoMachine processes can access the controls.

As far as other audio sources, I was able to hear sound during a webinar earlier in the day.

Thanks.

[mkub]

Hi,

Which operating system do you use as a server? Make sure that you have a proper inputs/outputs configuration for both client and server. On a client your input/output should be related to the hardware. If it was working before, probably some settings were changed. Not necessarily NoMachine’s. Did you change any of them related to sound before you noticed the problem with audio streaming?

How does it with other browsers? Does it behave in the same way?

Did you try to follow this instruction?

(…) try to uncheck nxnode app – reboot machine – check nxnode again. If this also did not help, you can add whole NoMachine application to Accessibility.

Thanks,
mkub

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