NoMachine 24.04.1 LTS stops working after a few hours

[forux]

Hi!

On fresh install of Ubuntu Desktop 24.04.1 LTS server I installed NoMachine remote desktop and used it for 3-4 hours, then after 2-3 hours I tried to reconnect and it does not work, all I see after a minute white screen delay is on screenshoot

I also attached both connection log and server log.

I cannect always from Macbook 2021 M1

Restarting with >systemctl restart nxserver.service does not help

Please help to solve the issue

Attachments:

1. 

   Screenshot-2025-01-16-at-17.33.57.png
   

1. NoMachine-log-2025.01.16-18.19.45.zip
2. connection-log.zip

[fra81]

Hi forux,

logs show something strange, like if the monitors info initialization was incomplete. Could you show us the output of the following dbus call?

You should install the d-feet package (‘sudo apt install d-feet’), open the d-feet program, navigate to the Session Bus section, double-click on the GetCurrentState method of the /org/gnome/Mutter/DisplayConfig interface (see the attached screenshot), and click on Execute. What is the output?

Please also send the logs in this directory: $HOME/.nx/nxegl/.

• This reply was modified 1 month ago by fra81.

Attachments:

1. 

   dbus_getcurrentstate.png
   

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