Hello.
Can you tell us little bit more about your case? I guess you have free version so you are using NX protocol to connect – right? Which login method did you choose – password?
We couldn’t reproduce such problem in our labs. Please enable debug, restart nxserver (sudo /usr/NX/bin/nxserver --restart
), reproduce the problem and send logs from server to forum[at]nomachine[dot]com. Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT07M00098#1. Please tar also player logs on client side at the time when problem appears. It’s .nx
folder which is placed in home directory. Send this file and output of cat /etc/pam.d/nx
command.