NoMachine asking for username and passphrase

Forum / NoMachine for Mac / NoMachine asking for username and passphrase

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  • This topic has 1 reply, 2 voices, and was last updated 1 month ago by Guro.
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  • #47347
    saketsuraj
    Participant

    Background:

    I have created a public and private certificate using a passphrase through which I am able to ssh from my terminal of Mac.

    Requirement:

    I want to access a device through NoMachine using the private certificate.

    Tried steps:

    In configuration, I have opted for key based authentication and I have added the private key.

    Error:

    NoMachine is asking for username and passphrase but not accepting the passphrase I used to create the private key. Now I am not sure what to do to proceed.

    #47390
    Guro
    Contributor

    Hello

    The NX protocol key authentication should be generated by nxkeygen command, or if it is generated by ssh-keygen, then should be converted in pem format.

    You can convert the existing SSH private key by using this command:

    ssh-keygen -p -m PEM -f path_to_the_key

    We’s like to check the client side logs, can you send them to us? Please see the document here for instructions and then send them directly to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email. Thanks!

    https://kb.nomachine.com/DT07S00244#2

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