NoMachine cannot connect remote hard disk

[lottolearn]

Just looked like something relevant, sorry

This is the only other error really but it’s for unmounting, which after it fails it unmounts?

error11:21:21.176945-0500

kernel

System Policy: nxfs(11622) deny(1) file-unmount /System/Volumes/Data

This is the whole log file (attached), when I first try to mount it does everything but once it fails and I try to mount, it just has the two lines at then end displayed. It’s a bit long

Attachments:

1. Log-file.txt

[Carin]

@lottolearn The log file was long, so we have removed it from the thread and added it in the attachments.

[tsotne]

Hi again,

I ran out of ideas, but it still seems like, nxfs is blocked and not loaded that’s why you see deny error log.

When you are connected to Mac, run:
sudo kextload -vvv /Library/Application\ Support/NoMachine/Extensions/nxfs.kext

And copy its output, if it gives any.

when I first try to mount it does everything but once it fails and I try to mount, it just has the two lines at then end displayed

What do you mean here? Did it work at least once?

[lottolearn]

Hi,

I ran that and no luck — also for the last line confusion, I had pasted the log file but it was too long. I attached a word doc

I was basically talking about these lines

default11:21:20.696147-0500kernelnxfs: caller is not a member of nxfs admin group. Either add user (id=501) to group (id=0), or set correct ‘vfs.generic.nxfs.tunables.admin_group’ sysctl value.

error11:21:21.176945-0500kernelSystem Policy: nxfs(11622) deny(1) file-unmount /System/Volumes/Data

If you look at the log, the first time I try to attach the disk it takes a while and outputs all of that — then fails. Once I try to mount it again, it just throws the two lines posted above every time, not the whole startup that’s in the log

Also, running your command nothing was coming up in the console for some reason.

Attachments:

1. NomachineDiskError.txt

[tsotne]

Hi,

yes I saw your logs. That’s because initialization is done only once in session, when you first tried to forward disk, so all corresponding lines are how MacOs handles and checks if it is able to run kext. Then when it is sure that kext is runnable nxfs is run when it is needed. That’s why you see only those two lines for the next attempts. But somehow according to that deny log your system still thinks it has no access. Also, you can check if you close the session and open a new one, when you will try forward disk you will still see the first initialization logs.

You can find the instructions on how to collect server-side logs here: https://knowledgebase.nomachine.com/DT11R00182 and upload it.

[Author]

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