Hello,
I assume you are using Linux because you posted in the Linux forum.
Could you tell which distro you have installed (Ubuntu, Debian, RedHat, other)?
*.deb packages you should use for Debain, Ubuntu and similar.
*.rpm packages are intended for: Red Hat Enterprise, SLED, SLES, Open SUSE, Mandriva, Fedora.
*.tar.gz packages you can use for systems like Arch and others which don’t support *rpm and *deb packages.
Is it your system headless – without graphical environment like GNOME or KDE?
To check which package x32 or x64 you should use run this command:
uname -a
If in the output you got ‘x86_64’:
Linux bee 4.4.0-124-generic #148-Ubuntu SMP Wed May 2 13:00:18 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
please use packages x86_64 or amd64.
If in the output you got ‘i686’:
Linux ubuntu-1704-32bit 4.10.0-19-generic #21-Ubuntu SMP Thu Apr 6 17:03:14 UTC 2017 i686 i686 i686 GNU/Linux
you should use i686 or i386 installation packages.
In your situation I think that the best solution is completely reinstall:
1) remove installation:
for *.deb:
sudo dpkg -P nomachine
for *.rpm:
sudo rpm -e nomachine
for *.tar.gz
sudo /usr/NX/scripts/setup/nxserver --uninstall
2) removing all leftovers:
sudo rm -rf /usr/NX /etc/NX /var/NX
3) install again:
*.deb x32:
sudo dpkg -i nomachine_6.4.6_1_i386.deb
*.deb x64:
sudo dpkg -i nomachine_6.4.6_1_amd64.deb
*.rpm x32:
sudo rpm -i nomachine_6.4.6_1_i686.rpm
*.rpm x64:
sudo rpm -i nomachine_6.4.6_1_x86_64.rpm
*.tar.gz x32:
Click on Download and save the TAR.GZ file in the /usr directory.
Extract the TAR.GZ archive by running from command line:
sudo tar zxvf nomachine_6.4.6_1_i686.tar.gz
Install NoMachine by executing:
sudo /usr/NX/nxserver --install
*.tar.gz x64:
Click on Download and save the TAR.GZ file in the /usr directory.
Extract the TAR.GZ archive by running from command line:
sudo tar zxvf nomachine_6.4.6_1_x86_64.tar.gz
Install NoMachine by executing:
sudo /usr/NX/nxserver --install
After that you should be able to see symbol of NoMachine in your
system’s tray. In applications menu should be !M entires. Also
NoMachine’s processes should be running:
$ ps ax | grep nx
7188 ? S< 0:00 /usr/NX/bin/nxexec –node –user john –priority realtime –mode 0 –pid 14
7193 ? S<l 0:13 /usr/NX/bin/nxnode.bin
7223 ? Sl 1:00 /usr/NX/bin/nxclient.bin –monitor –pid 2182
20887 ? Ssl 5:50 /usr/NX/bin/nxserver.bin –daemon
20998 ? Sl 0:00 /usr/NX/bin/nxd
You can find more details here:
https://www.nomachine.com/all-documents
If you don’t see NoMachine processes you can gather logs:
https://www.nomachine.com/DT10O00162
and send them to forum[at]nomachine[dot]com.