Forum / NoMachine for Linux / NoMachine caused intermittent network issue?
- This topic has 5 replies, 5 voices, and was last updated 6 years, 9 months ago by Britgirl.
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January 18, 2018 at 08:40 #17171otlichnik73Participant
Hi there everybody! Here is a question from a tech dummy….please bear with me …
Have been using free version NoMachine for a few weeks, love it. Use it to connect to two other PCs on same LAN.
Mostly connect from Linux Mint Pc to Windows10. Works great – but, since first installing NoMachine noticed an issue – seem to lose internet connection for a while after disconnecting from NoMachine server; and sometimes it happens randomly, even when I did not use NoMachine on that day. Also sometimes lose internet connection on either client or host while connected via NoMachine.
PC still shows that it is connected to network; but browser page won’t load and email client won’t send/receive. After a while, goes back to normal.
Maybe it is a coincidence, but it started happening since NoMachine came on the scene.
Any ideas, anyone? Please remember – you are dealing with a bit of a tech dummy…
January 18, 2018 at 11:05 #17176fra81ModeratorHi!
You may try to disable mDNS broadcasting and discovery in NoMachine.
To disable broadcasting from servers, click on the NoMachine tray icon and unselect Show the service status -> Server preferences -> Services -> Advertise this computer on the network.
To disable discovery on clients, select Player preferences -> Privacy -> Don’t show other computers on the network.
You can change one of those two options at a time. The important thing is that you apply them an all machines of your network.
January 22, 2018 at 15:02 #17257titanParticipant@Fra81, just for the record, it sounds a bit unlikely that a small amount of multicast UDP packets can cause such an issue, although I agree that it’s best to test. Anyway (again for the record), did we have any report of other issues, directly or indirectly related to mDNS?
January 26, 2018 at 09:08 #17316otlichnik73ParticipantDisabled discovery, but this did not help. No other issues encountered.
once again, this is what happens – after disconnecting from NM server (stopping the connection), internet browser on the client takes a long time to connect. Email client on client machine, when attempting send-receive, times-out, giving message “error in name resolution”. But after about 2 minutes it goes back to normal…
January 29, 2018 at 15:02 #17348Giorgi-G.ContributorWhat type of Ethernet card you use on this PC? Maybe it’s USB Ethernet adapter?
February 5, 2018 at 15:31 #17419BritgirlKeymaster@otlichnik73 to check where the problem is on your network, you could use a third party tool such as Wireshark. This will help you troubleshoot your network problems by capturing, filtering and inspecting packets. Check out this article here https://www.lifewire.com/wireshark-tutorial-4143298 if you want to know more about how to use it.
By zipping up the files and sending them on to forum[at]nomachine[dot]com, we’ll also be happy to take a look.
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