NoMachine enterprise evaluation fails to install properly on RHEL 6.5

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  • #2004
    peter.kovac
    Participant

    I’m trying to evaluate some of the NoMachine Enterprise products on a RHEL6.5 server and none of the RPMs (or the tarball) appear to install and work properly.  The init script expects a file that isn’t created (/etc/NX/nxserver).  The nxserver binary (/usr/NX/bin/nxserver) fails because it needs nxd.  The trial license bundled expired 1/11.  Copy/paste of the session details below.  Has anyone gotten this tool installed on RHEL6?  From what I can tell, this is effectively a non-starter.

     

    [root@nxtesthost ~]# /etc/init.d/iptables status
    iptables: Firewall is not running.
    [root@nxtesthost ~]# getenforce
    Permissive

    [root@nxtesthost ~]# rpm -Uvh nomachine-enterprise-desktop-evaluation_4.0.369_2_x86_64.rpm
    Preparing…                ########################################### [100%]
    1:nomachine              ########################################### [100%]
    NX> 701 Starting update at: Wed Jan 29 13:10:21 2014.
    NX> 701 Updating: nxclient version: 4.0.369.
    NX> 701 Using installation profile: Red Hat.
    NX> 701 Update log is: /usr/NX/var/log/nxupdate.log.
    NX> 701 Updating: nxplayer version: 4.0.369.
    NX> 701 Using installation profile: Red Hat.
    NX> 701 Update log is: /usr/NX/var/log/nxupdate.log.
    NX> 701 Updating: nxnode version: 4.0.369.
    NX> 701 Using installation profile: Red Hat.
    NX> 701 Update log is: /usr/NX/var/log/nxupdate.log.
    NX> 701 ERROR: Cannot change context for: /etc/NX/nxnode to: shell_exec_t.
    NX> 701 Creating configuration in: /usr/NX/etc/node.cfg.
    NX> 701 Node update completed with warnings.
    NX> 701 Please review the update log for details.
    NX> 701 Updating: nxserver version: 4.0.369.
    NX> 701 Using installation profile: Red Hat.
    NX> 701 Update log is: /usr/NX/var/log/nxupdate.log.
    NX> 701 Saving configuration file to: /usr/NX/etc/server.cfg.backup.
    NX> 701 Creating configuration in: /usr/NX/etc/server.cfg.
    NX> 701 ERROR: Cannot start service: nxserver.
    NX> 701 Server update completed with warnings.
    NX> 701 Please review the update log for details.
    NX> 701 Update completed with errors at: Wed Jan 29 13:10:27 2014.
    NX> 701 NoMachine was configured to run the following service:
    NX> 701 NX service on port: 4000

    [root@nxtesthost ~]# cat /usr/NX/etc/server.lic

    —– Begin subscription data —–

    NX Subscription Certificate

    Copyright (c) 2001,2013 NoMachine, http://www.nomachine.com

    Date:               Thu Dec 12 20:45:45 CET 2013
    Product:            NoMachine Enterprise Desktop Evaluation
    Customer:           NoMachine
    E-mail:             info[at]nomachine.com
    Product Id:         LEDE
    Subscription Id:    None
    Subscription Type:  Evaluation
    Expiry:             Sat Jan 11 20:45:45 CET 2014
    Platform:           Linux
    Users:              Unlimited
    Connections:        Unlimited
    Virtual Desktops:   None
    Processors:         Unlimited
    Product Key:        338152313bf6c6675450c46807bc572c923bc271
    Subscription Key:   e53908b00eacb1858d2b2d77a87cde65dbc29835

    —– End subscription data —–

    [root@nxtesthost ~]# /etc/init.d/nxserver start
    ERROR: /etc/NX/nxserver doesn’t exist
    [root@nxtesthost ~]# /usr/NX/bin/nxserver –startup
    NX> 618 Your evaluation period has expired. Please visit
    NX> 618 the NoMachine Web site at http://www.nomachine.com/
    NX> 618 to acquire a valid subscription.
    NX> 999 Bye.

    [root@nxtesthost ~]# date -s “Thu Dec 12 20:45:45 CET 2013”
    Thu Dec 12 14:45:45 EST 2013
    [root@nxtesthost ~]# /usr/NX/bin/nxserver –startup
    NX> 161 Enabled service: nxserver.
    NX> 500 ERROR: Cannot start service: nxd.

    [root@nxtesthost log]# cat /etc/redhat-release
    Red Hat Enterprise Linux Server release 6.5 (Santiago)

    #2046
    Britgirl
    Keymaster

    This is a bug. Problems with update are not related to the expired evaluation license. You should simply get a warning  message and the server will refuse to work once update completed.

    We have reproduced it and there is a workaround available while users wait for the fix to be released.

    https://www.nomachine.com/TR01L04244

    #2057
    peter.kovac
    Participant

    Excellent — /tmp mounted as noexec was the problem.  Switching that allowed the install to complete properly and it now works like a champ.  Fantastic response (especially since I didn’t tell you /tmp was noexec); I’m most impressed!

    #2061
    Britgirl
    Keymaster

    Our pleasure 😉

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