NoMachine not recognizing dual monitors

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #54490
    doobs
    Participant

    Greetings,

    I’ve just installed NoMachine Server on a Pop!_OS COSMIC (Ubuntu 24.04 variant) which has two monitors.

    Connecting to this machine with NoMachine from other machine on the network, I’m only able to see 1 monitor.

    NoMachine was previously installed on this computer under Elementary OS =v7.1, (an Ubuntu 22.04 variant).

    How can I get NoMachine server to recognize both monitors?

    Thank you

    chris

    #54496
    Bilbotine
    Participant

    Greetings Chris,

    Can you please check if your system recognizes correctly both monitors ? On the physical desktop, check the “xrandr -q” output from the terminal and please let us know what it is.

    Another question: could it be that you have mirrored monitors ? Because in that case, it would be shown as one monitor.

    #54502
    doobs
    Participant

    Sorry,

    Was out of town.

    Here you go:

    chris@halfpint:/$ xrandr -q

    Screen 0: minimum 16 x 16, current 3840 x 1080, maximum 32767 x 32767

    DP-3 connected 1920×1080+1920+0 (normal left inverted right x axis y axis) 510mm x 290mm

    1920×1080     59.96*+

    1440×1080     59.99

    1400×1050     59.98

    Here are screengrabs from Pop!_OS COSMIC:

     

       1280×1024     59.89

    1280×960      59.94

    1152×864      59.96

    1024×768      59.92

    800×600       59.86

    640×480       59.38

    320×240       59.52

    1680×1050     59.95

    1440×900      59.89

    1280×800      59.81

    1152×720      59.97

    960×600       59.63

    928×580       59.88

    800×500       59.50

    768×480       59.90

    720×480       59.71

    640×400       59.95

    320×200       58.96

    1600×900      59.95

    1368×768      59.88

    1280×720      59.86

    1024×576      59.90

    864×486       59.92

    720×400       59.55

    640×350       59.77

    DVI-I-1 connected primary 1920×1080+0+0 (normal left inverted right x axis y axis) 480mm x 270mm

    1920×1080     59.96*+

    1440×1080     59.99

    1400×1050     59.98

    1280×1024     59.89

    1280×960      59.94

    1152×864      59.96

    1024×768      59.92

    800×600       59.86

    640×480       59.38

    320×240       59.52

    1680×1050     59.95

    1440×900      59.89

    1280×800      59.81

    1152×720      59.97

    960×600       59.63

    928×580       59.88

    800×500       59.50

    768×480       59.90

    720×480       59.71

    640×400       59.95

    320×200       58.96

    1600×900      59.95

    1368×768      59.88

    1280×720      59.86

    1024×576      59.90

    864×486       59.92

    720×400       59.55

    640×350       59.77

    Pop!_OS COSMIC uses Wayland whereas the previous OS, Elementary, was X11.

    Thank you

    chris

     

    #54637
    Britgirl
    Keymaster

    The output seems ok. The monitors are extended so all should work. You can use Ctrl+Alt+A shortcut to see all monitors, or Ctrl+Alt+1 (or 2) to switch between them. Check this guide out for more details: https://www.nomachine.com/support/documents/switching-the-view-between-multi-monitors-during-a-remote-desktop-session. Are you not able to switch between them?

    #54642
    doobs
    Participant

    Well,

    As it turns out, the installation is inoperative.  I can attach from other machines, but have no control in the window on other machines.  Unfortunately, I installed from the tar archive and have no idea how to remove the server install so I can start over.

    Advice?

    Thank you

    chris

    #54653
    Britgirl
    Keymaster

    PopOS is based on Ubuntu, so it should not be that different. The only issue we are aware of is on the latest Ubuntu 25, virtual display sessions are not possible because Ubuntu has removed support for Xorg. See this article for reference: http://www.nomachine.com/AR10W01330.

    Screenshots or images which show the problem would be useful.For uninstall instructions, take a look at the installation guide: https://kb.nomachine.com/DT07S00245#2.7

    sudo /opt/NX/scripts/setup/nxserver –uninstall

    Then, remove the installation dir:

    sudo rm -rf /opt/NX

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