NoMachine Player stops working

[totalizator]

Hi!

My NoMachine Player has stopped working. After about one second a connection to the server is being established I can see the remote desktop for about one second (can even briefly click something) and nxplayer.bin segfaults.

I’m using Antergos / Arch Linux with 4.10.13-1 kernel, XFCE on a ThinkPad T420 laptop.

Server 5.2.11-1 (Ubuntu). Client 5.2.21-1. Connecting to a virtual desktop.

Any ideas?

[Britgirl]

We’ll need the full set of logs from both sides in order to see why Player is suddenly closing. Please see the instructions here: https://www.nomachine.com/DT07M00098

Then send them to forum[at]nomachine[dot]com making sure you put the topic title in the subject.

[ggham]

Hi totalizator,

We received your email, that provided more information about the problem, however, we were unable to recreate the crash with the set up you described(Antergos / Arch Linux with Client 5.2.21-1, Server 5.2.11-1 – Ubuntu).

The information you provided included the stack trace of the crash, but without being able to reproduce, the stack trace is insufficient for us to find the cause of the problem. Could you please provide the full set of logs as described here: https://www.nomachine.com/DT07M00098, so that we can continue with investigation?

Send them to forum[at]nomachine[dot]com making sure you reference the topic title.

Thanks

 

[Author]

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