NoMachine sessions crashes on adding printer?

Forum / NoMachine for Windows / NoMachine sessions crashes on adding printer?

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • November 2, 2023 at 08:43 #45888
    jeremyst
    Participant

    Hi

    Windows 11 computer with V8.9.1

    Add redirected printer (see attached screenshot) and the NoMachine app returns to the Devices page, then the session crashes out.

    Have tried multiple printers. Reinstalled app.

    Have attached the Windows 11 Event logs also.

    Please advise.

    Attachments:

    1. NoMachineConnectPrinter-1.png

    1. EventLog-1.txt
    November 6, 2023 at 11:27 #45924
    kubaszym1
    Participant

    Hi,

    I would like to have some information in order to investigate your issue.

    1) Do you use Windows 11 as a NoMachine client or as a NoMachine server?

    2) Please reproduce the issue and collect the logs as described here: https://kb.nomachine.com/DT07S00243

    Then you can send the logs to forum[at]nomachine.com.

    Best regards,

    Kuba

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.