NoMachine WIN to LINUX not maintaining connection

Forum / NoMachine for Linux / NoMachine WIN to LINUX not maintaining connection

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  • #51204
    scot
    Participant

    All installed software is up to date, both NoMachine and OS.  Trying to use the free software. Trying to connect Win11 to Linux (the same thing happens whether physical machine or virtual machine on the Linux end). When I connect, I get a white screen, which then drops the connection and retries. Logs are attached.  I can go from Linux to Windows and Windows to Windows, but not Linux to Linux and not Windows to Linux.  I’m very happy with Linux to Windows and Windows to Windows operations!  Great stuff. Please contact me via email and post with any replies, will be traveling and working.  Scot

    Attachments:
    #51236
    Britgirl
    Keymaster

    It could be the already known issue here: https://kb.nomachine.com/TR05V11141. But we would like to check to make sure. Are you able to send us the logs from the server machine? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243. Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

    #51256
    scot
    Participant

    OK email sent with (I think) the right files zipped up.

    Please let me know what you find.

    Scot

     

    #51303
    Britgirl
    Keymaster

    Hi, the logs need to be extracted from the server machine you are trying to connect to (they appear to be from the Player). The steps in the link I pasted need to be executed on that Linux host. Enable debug (steps 1-3) on the Linux server, go to your Windows machine (or another Linux), connect and reproduce the problem, gather the logs from the Linux host where you enabled debug.

    Can you also tell us the desktop environment that is running on the problematic Linux host?

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