NoMachine wont connect to over different wifi networks for me

[Jonneal3]

Hi – I am using a 2018 Macbook pro and I had set up NoMachine the other day with my Imac at my house (it is a Hackintosh but static IP on my home internet connection).

When I set it up on my home wifi, it worked beautifully.

I have now tested the connection at 2 different coffee shops and I cannot seem to connect.

Anybody able to help with this issue?

[Carin]

Hi Jonneal3,

Maybe you can have a look at this article How to connect over the internet to NoMachine behind a NAT router, if you haven’t done so yet.

[Jonneal3]

I checked that out just now.. Yes it seems that the computer that I am trying to connect to has “port forwarding” automatically set up, yet I still get the error.. When I open NoMachine on the machine I want to connect to, it has IP’s right there which mean that port forwarding is found and done automatically.

This is the error I get:

A connection timeout has occurred while trying to connect to ‘192.168.1.70’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.

Do I have to maybe have to set up the mac iteself to accept “remote desktop management” in preferences or settings somewhere?

Any other solutions?

[Carin]

Hi Jonneal3,

It looks like you’re trying to connect to the local IP.

Please take a look at this article https://www.nomachine.com/getting-started-with-nomachine, section: “Using NoMachine for remote access to a computer over the internet”, it shows where to find the external IP.

It might also be useful to check again point 2.1 in the previous article: https://knowledgebase.nomachine.com/AR10R01099

[Author]

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