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I am trying to upgrade to nomachine-workstation_5.1.44_1_amd64.deb which I downloaded from the customer area. But when I type
sudo dpkg -i nomachine-workstation_5.1.44_1_amd64.deb
I get the message:
ucfbcoh@tomcat:~/nomachine$ sudo dpkg -i nomachine-workstation_5.1.44_1_amd64.deb
(Reading database … 592874 files and directories currently installed.)
Preparing to unpack nomachine-workstation_5.1.44_1_amd64.deb …
NoMachine Workstation Subscription appears to be installed on this host. Two
different NoMachine packages can’t be installed at the same time on
the same host. Be sure you uninstall NoMachine Workstation Subscription before
installing NoMachine Workstation Evaluation.
dpkg: error processing archive nomachine-workstation_5.1.44_1_amd64.deb (–install):
subprocess new pre-installation script returned error exit status 1
Errors were encountered while processing:
nomachine-workstation_5.1.44_1_amd64.deb
I tried uninstalling with
sudo dpkg -r nomachine
and also
sudo dpkg -purge nomachine
but it still doesn’t work with the same message. So now I have no working version.
You can’t install Evaluation on top of a production version. Evaluate packages are just intended for evaluation and come with a license valid for
30 days. Once you have a valid Production Version installed, to update you just need to download and install the available updates that we provide in the customer area.A similar post is here: https://www.nomachine.com/forums/topic/two-different-nomachine-packages-message-during-update
It’s advisable to uninstall the server, remove the /usr/NX directory and install the production version from scratch. Then activate it with your Workstation license.
If you don’t have a copy of the production version, the Sales Team can re-activate the download link in your Customer Area. Once you’ve installed the production version, you can proceed to update it by using the package for update always from your Customer Area.
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