Forum / NoMachine for Windows / NX client could not create the NX directory
Tagged: home, permission error, windows
- This topic has 10 replies, 6 voices, and was last updated 7 years, 8 months ago by Britgirl.
August 25, 2015 at 11:13 #7996samo_dadelaParticipant
A problem I have been experiencing with (free) NoMachine_4.6.12_1.exe (I even reinstalled the whole system thinking my windows installation had a problem). This happens on Windows 7 x64.
I install NX without problem, try it – everything works (even between reboots). Then suddenly, when I login into windows I get:
NX client could not create the NX directory .Please check for the home’s permissions.
And on the C:\ I get the following directory (each reboot one):
I tried rebooting, disabling the startup of NX services (in NoMachine Service) to no avail. Each time I get that popup (see attached pic) and one new M-127 directory.
What I suspect is at fault:
When I installed NX I was connected to my AD domain and logged in as a domain user. But when I moved to another location/network where AD is not available and logged in as the same user, the problem starts happening.
BTW: How/where is nxclient (or the program) that displays the pop-up started from? I checked msconfig and it’s not there. Disabling the service in services.msc doesn’t help also.August 25, 2015 at 14:49 #8008
It appears you have also opened a support ticket. I advise you to follow the ticket through. That’s because personal information might be exchanged which you don’t wish to be made public. Additionally, there might be issues involved which are outside the scope of the forums. Please send support the complete set of logs to support as they will request https://www.nomachine.com/AR07K00677.August 25, 2015 at 15:14 #8007jkettsjrParticipant
I am having exactly the same problem I am posting to see if there is a recommended solution.August 26, 2015 at 12:04 #8012samo_dadelaParticipant
I have not opened a support ticket – only this post. Maybe someone else had the same problem?
BTW: Take a look at the error message also:
– There’s punctuation error – the dot should be followed by a space (and not preceeded). You might fix this as well.August 26, 2015 at 12:09 #8022
Weird, the text content is exactly the same. As a forum user, please submit logs to forum[at]nomachine[dot]com. They will be queued up for investigation. Make sure you use the title of the forum post as your subject.September 3, 2015 at 07:16 #8091pauly_longParticipant
I also get the same error message on startup. It looks like some sort of permissions thing, but I have no idea where to start looking. And like Samo above, on each restart it creates a new directory.
I’m attaching screenshots of the error message on start up and the extra directories.
– Win 7 64 bit
– NoMachine 4.6.12_1 (Free)
– Logged on to my machine as a domain user
Attachments:September 3, 2015 at 15:15 #8105rezaParticipant
Issue is under investigation.
If any from users who experience it is willing to help please submit logs to forum[at]nomachine[dot]comSeptember 4, 2015 at 15:22 #8107pauly_longParticipant
Happy to help – which logs? And from where?September 4, 2015 at 15:25 #8113
Both sides (client and server). Submit to forum[at]nomachine[dot]comSeptember 25, 2015 at 19:47 #8362DuckeroiParticipant
NX had been running without this issue in version 4.6.4_5. After an upgrade to 4.6.16_1, I had this problem on every attempted start of the application. There are no log files as suggested in the link to submit.October 7, 2015 at 11:45 #8560
This domain issue will be fixed in the next update of NoMachine 5. Here’s the Trouble Report: https://www.nomachine.com/TR08M05944.
Please use the “Notify me” to know when a fix is available.
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