nx usb interferes with suspend on debian

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  • #930
    yazoor
    Participant

    Hi

     

    I am having one issue with my debian pc where it sounds like nx usb is interefering with pm-suspend therefor the pc does not want to sleep.

     

    [140013.497601] PM: Entering mem sleep

    [140013.497624] Suspending console(s) (use no_console_suspend to debug)

    [140013.497917] dpm_run_callback(): usb_dev_suspend+0x0/0xb [usbcore] returns -2

    [140013.497920] PM: Device usb9 failed to suspend async: error -2

    [140013.497941] PM: Some devices failed to suspend

    [140013.498084] PM: resume of devices complete after 0.140 msecs

    [140013.498352] PM: Finishing wakeup.

    [140013.498353] Restarting tasks … done.

     

    And it sounds like usb9 is nxusb_hcd

    <span style=”font-size: 13px; line-height: 19px;”>Is there a way to disable this usb device/driver so that I can suspend my pc properly.</span>

     

    thanks

     

    #955
    Britgirl
    Participant

    Thanks for reporting this. We’ve reproduced and opened a Trouble Report.

    Until we fix it you can disable the USB service by following the instructions available here:

    https://www.nomachine.com/AR11K00756

    #963
    yazoor
    Participant

    Britgirl

     

    Thanks for addressing it.

     

    #969
    Britgirl
    Participant

    No problem yazoor! I forgot to mention that you can use the following link to track the status of the TR: https://www.nomachine.com/TR11K04079

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