@Britgirl, I may be the same as @wxnarwhal, but I am not sure… plus the rating “Severity Minor” does not seem right as I have not found a way to get past the issue and do any control remotely.
Obviously, I am new at this, so please let me know?
BTW, I am happy to buy a license or donate to get past this, but also to find that support is more timely than this appears, if the bug you refer to has been open since October, does not allow control, and seems to be on all platforms, I would think that is severe, right?
Anyway, Thanx!