Nxserver.service failing on Ubuntu 20.04.5 LTS

[ndnfan]

NoMachine server suddenly stopped working on Ubuntu 20.04.5 LTS after a reboot.  Logs are attached following instructions on https://kb.nomachine.com/DT11R00181

Using ‘nomachine_7.7.4.1_amd64.deb’.

Attachments:

1. HowToReproduce.txt
2. NoMachine-log.tar.gz
3. user_nxdir.tar.gz

[ndnfan]

I removed NoMachine and reinstalled version nomachine_8.1.2_1_amd64.deb, but I’m getting the same result.

I have a commercial license.  Am I requesting support improperly?

[Britgirl]

We are not aware of similar problems when connecting to Xubuntu 20.04. The logs you submitted show several errors suggesting a misconfigured localhost. If you have a subscription with us, please log in here https://www.nomachine.com/support and open a support enquiry. Your Customer credentials were provided at the time of purchase.

[ndnfan]

I’m still waiting on my IT dept to provide the customer credentials (sigh).  Regardless, I found that I didn’t have localhost set in my /etc/hosts file.  Once updated, NoMachine started working (I’m not sure how/why it worked previously).  Thank you for the hint.

 

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