Forum / NoMachine Cloud Server Products / Printer sharing working in Windows, not OS X?
- This topic has 4 replies, 2 voices, and was last updated 10 years, 5 months ago by esarmien.
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April 29, 2014 at 08:02 #3362esarmienParticipant
Hi,
We have the latest NoMachine Cloud Server 4.2.21-2 installed in a load balanced configuration.
Our portal host, portal-1, connects to two nodes, rce6-1 and rce6-2 over SSH protocol. We have printer sharing enabled in–
/usr/NX/etc/node.cfg
with
EnablePrinterSharing client
[root@rce6-portal-1 esarmien]# /usr/NX/bin/nxserver –nodelist
NX> 104 Node list:
Status Connection Node Type LB Weight Limit Label
——- ———- ——————————- —- — —— —– —–
running encrypted rce6-1.priv.hmdc.harvard.edu:22 NX yes
running encrypted rce6-2.priv.hmdc.harvard.edu:22 NX yes
[root@portal-1 esarmien]# /usr/NX/bin/nxserver –nodelist
NX> 104 Node list:
Status Connection Node Type LB Weight Limit Label
——- ———- ——————————- —- — —— —– —–
running encrypted rce6-1:22 NX yes
running encrypted rce6-2:22 NX yes
– On OS X, attempting to share a printer and then print to it works to an extent. I am able to see the printer in NX session but when I print to it, I do not see any job sent to the queue and nothing is printed.
– In Windows, printer sharing works perfectly.
April 29, 2014 at 16:55 #3382adpParticipantHello.
We confirmed that there is indeed a problem with printing when device is being shared from client on Mac OS. We’ve inserted a trouble report: https://www.nomachine.com/TR04L04395 . The fix for this issue will be included in the next update.
- This reply was modified 10 years, 6 months ago by adp.
May 13, 2014 at 09:54 #3538esarmienParticipantI’m running 4.2.22_2 and I am still unable to print in OS X. Has this actually been fixed?
Best,
Evan
May 13, 2014 at 14:23 #3568adpParticipantHello,
Yes, this issue should be fixed in nomachine_4.2.22_1. Can you confirm that you have installed this version on both client and server machines? So that your Mac OS host is also running 4.2.22_1? If so, this is a new issue and something different than problem tracked by trouble report ‘TR04L04395’. It would be useful if you’d provide a little bit more info. To be precise:
1) OS (with version) of the client machine.
2) OS (with version) of the server machine.
3) Where is the printer attached physically.
4) Exact steps to reproduce the issue.
Also it would be helpful if you could send compressed $HOME/.nx directories both from client and server side after reproducing the problem. Please note, that before collecting the logs you should make sure that they are not deleted after session ends. To do so please:
– On server side edit the /usr/NX/etc/node.cfg file, uncomment the following key and set it to ‘0’:
SessionLogClean 0
– On client’s side, open the Player and go to ‘Prefferences’ -> ‘Appearance’ and check the “Don’t delete old log files on exit”.
The logs may be too big to attach them on forum. In that case please send them to issues[at]nomachine[dot]com
May 14, 2014 at 08:57 #3575esarmienParticipantHi ADP,
Thanks for this. I updated my NoMachine client to the latest 4.2.22_2 and it worked. D’oh!
Best,
Evan
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