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Hello 🙂
I have this problem because the address for the WAN connection doesn’t appear here :
even if there it looks like this:
on the router port mapping I also did like this:
I don’t know, but maybe I have to select an option of this below “template”:
In the past it worked, even if sometimes something of this went wrong, but now it won’t work 🙁
Bye 🙂
Hi Rosssiiii,
The port mapping seems to be on the router, but we don’t see it in the nxclient monitor. This can happen for a couple of reasons:
1. nxserver starts the port mapping in background, so when the nxclient monitor starts, the port mapping may not be ready yet.
2. there is an old port mapping, by example before restarting nxserver, and the new one is not reported for some reason.
Could you run the command nxserver –upnpstatus and tell us the result ? It will allow us to help you.
Please also tell us which version of NoMachine you are using.
Where do I have to execute that command ?
I tried using cmd.exe but it doesn’t give me a result:
NoMachine version is 6.2.4
But in past days after the post it worked well… today not, and I need to open manually the door in the GUI of the program.
Hi Rosssiiii,
You need run the command:
“C:\Program Files (x86)\NoMachine\bin\nxserver.exe” –upnpstatus (with the quotation marks)
It will provide to the GUI information about port mapping.
Can you also enable the debug logs (following the procedure explained in this document https://www.nomachine.com/DT10O00163), reproduce the issue and send them to forum[at]nomachine[dot]com, making sure to reference this forum topic ?
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