Pulseaudio working but no audio on client

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  • #53994
    gs9072
    Participant

    I have Windows 11 client (NoMachine Enterprise Client) on Linux (Oracle Linux 9) host. nxserver is starting a virtual desktop with XFCE. I got pulseaudio working properly. I can see in pavucontrol that the NoMachine virtual device is receiving sound when I have youtube running. The package version is nomachine-9.0.188-11.x86_64

    On the Windows sound mixer (back on the client), I do not see any audio coming from the NoMachine Enterprise Client.

    Both UDP and TCP port 4000 is open from the client to the server. I can see traffic traversing on those ports via tcpdump.

    What logs would be helpful to debug this? I didn’t see anything that stuck out when I enabled debug logging.

    #54086
    Britgirl
    Keymaster

    Hi, there is a Trouble Report open on this issue: https://kb.nomachine.com/TR08W11510.

    A patch is already available, lined up for the next maintenance. If you would like to test it, please reach out to us (either through your User Area or here https://www.nomachine.com/support/report-an-issue) so we can send you the right package to install on your Linux server.

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