Random mouse and keyboard issues

Forum / NoMachine for Windows / Random mouse and keyboard issues

Viewing 7 posts - 16 through 22 (of 22 total)
  • Author
    Posts
  • #18107
    graywolf
    Participant

    We need the folder “node” for troubleshooting. It is located under “log” but missing in the zip archive.

    #18127
    graphixillusion
    Participant

    New logs sent by email.

    #18146
    graywolf
    Participant

    I can reproduce in Windows file manager:

    1. Open an Explorer window
    2. Select a file
    3. Press Shift+Delete: a confirmation dialog will be shown
    4. Press Esc to cancel

    After a such sequence – almost all the times – clicking in the file manger window does nothing or selects multiple files. Explorer only got confused about the Shift key state: the key is not actually stuck as things work as expected in other applications. By the way, pressing the left or right Shift key once restores the normal behavior.

    #18148
    graphixillusion
    Participant

    Nice to hear! We’re making progress. Is this fixable or not? Because the bug is very annoying…

    #18159
    graywolf
    Participant

    I’m going to open a Trouble Report for that. It looks the sequence of input event is correct, so the source of the problem is not completely clear. At least we know how to reproduce and that should help.

    #18160
    graphixillusion
    Participant

    Cool! Nice to hear. I will wait for progress. Thank you.

    #18186
    Britgirl
    Keymaster

    @graphixillusion, this is the Trouble Report you need to follow: https://www.nomachine.com/TR04P08501

    You can sign up to receive notification of its fix using the ‘notify me’ service 🙂

Viewing 7 posts - 16 through 22 (of 22 total)

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