@Britgirl,
I seem to have two problems. They may be related but at least one of them appears to be that NoMachine won’t publish an external address. That seemed to be pretty close if not the same as @johng described.
The issue of not creating the nx user folder may be related or may be the cause of not publishing an external IP or it may be totally unrelated. Thank you for hiving that portion off as it’s own thread and I look forward to your suggested solutions.