Service won’t start in Windows 7

[n0m@ch1ne]

NoMachine free v5.1.62 under Win7 ultimate on both machines.

I cannot connect from another Win7 machine on the LAN “Error is 138: Connection timed out”.

Looks like the Windows service fails to start.

NoMachine Server status shows as “Server running” in the tab at the top.

If I click Server Preferences button, the display says the service is stopped.

I tried Preferences > Start service several times, nothing changes: server is running according to Server Status, but service is stopped when I go to Server Preferences.

 

[Bilbotine]

Hello n0m@ch1ne,

In order to help you, we need to investigate further.

Can you please send the logs to forum(at)nomachine(dot)com, making sure you reference ‘Service won’t start in Windows 7’ as subject ?

If needed, the procedure to gather them is here: https://www.nomachine.com/DT04M00076#1

[Author]

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