The username or password is incorrect

Forum / NoMachine for Windows / The username or password is incorrect

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  • #19206
    Decimalpoint12
    Participant

    Hello,

    I am connecting to Windows Server 2008 R2 from Linux desktop.

    I’ve set up the NoMachine service on W2008R2 and I can connect and authenticate using the Administrator username and password (I did not configure this for use with NoMachine but it just seemed to work without any configuration).

    I get to the Windows Server 2008 R2 login screen.  After clicking on Administrator and entering the same administrator password, the message appears “The username or password is incorrect”.

    The corresponding entry in the system log (Event Viewer Security Log) is the below.

    Quite frustrating really since I can connect but cannot login.

    I even tried creating a new user with nxserver –useradd nxtest01 –system –trusted but still have the same problem.

    Any help?  Thank you

     

    An account failed to log on.

     

    Subject:

    Security ID:SYSTEM

    Account Name:WIN-1S8URN25DPG$

    Account Domain:WORKGROUP

    Logon ID:0x3e7

     

    Logon Type: 2

     

    Account For Which Logon Failed:

    Security ID:NULL SID

    Account Name:Administrator

    Account Domain:WIN-1S8URN25DPG

     

    Failure Information:

    Failure Reason:Unknown user name or bad password.

    Status:0xc000006d

    Sub Status:0xc000006a

     

    Process Information:

    Caller Process ID:0x1c4

    Caller Process Name:C:\Windows\System32\winlogon.exe

     

    Network Information:

    Workstation Name:WIN-1S8URN25DPG

    Source Network Address:127.0.0.1

    Source Port:0

     

    Detailed Authentication Information:

    Logon Process:User32

    Authentication Package:Negotiate

    Transited Services:-

    Package Name (NTLM only):-

    Key Length:0

     

    This event is generated when a logon request fails. It is generated on the computer where access was attempted.

    The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.

    The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

    The Process Information fields indicate which account and process on the system requested the logon.

    The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.

    The authentication information fields provide detailed information about this specific logon request.

    - Transited services indicate which intermediate services have participated in this logon request.

    - Package name indicates which sub-protocol was used among the NTLM protocols.

    - Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

     

     

    #19247
    kroy
    Contributor

    You were able to connect to the server via NoMachine so it looks that is system problem. Are you sure that username and password is okay? Did you try to log physically with those credentials and it works? Maybe you need log to the system  with format: <domain>\<username>

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