Forum / NoMachine for Windows / The username or password is incorrect
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August 1, 2018 at 22:26 #19206Decimalpoint12Participant
Hello,
I am connecting to Windows Server 2008 R2 from Linux desktop.
I’ve set up the NoMachine service on W2008R2 and I can connect and authenticate using the Administrator username and password (I did not configure this for use with NoMachine but it just seemed to work without any configuration).
I get to the Windows Server 2008 R2 login screen. After clicking on Administrator and entering the same administrator password, the message appears “The username or password is incorrect”.
The corresponding entry in the system log (Event Viewer Security Log) is the below.
Quite frustrating really since I can connect but cannot login.
I even tried creating a new user with nxserver –useradd nxtest01 –system –trusted but still have the same problem.
Any help? Thank you
An account failed to log on.
Subject:
Security ID:SYSTEM
Account Name:WIN-1S8URN25DPG$
Account Domain:WORKGROUP
Logon ID:0x3e7
Logon Type: 2
Account For Which Logon Failed:
Security ID:NULL SID
Account Name:Administrator
Account Domain:WIN-1S8URN25DPG
Failure Information:
Failure Reason:Unknown user name or bad password.
Status:0xc000006d
Sub Status:0xc000006a
Process Information:
Caller Process ID:0x1c4
Caller Process Name:C:\Windows\System32\winlogon.exe
Network Information:
Workstation Name:WIN-1S8URN25DPG
Source Network Address:127.0.0.1
Source Port:0
Detailed Authentication Information:
Logon Process:User32
Authentication Package:Negotiate
Transited Services:-
Package Name (NTLM only):-
Key Length:0
This event is generated when a logon request fails. It is generated on the computer where access was attempted.
The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server service, or a local process such as Winlogon.exe or Services.exe.
The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).
The Process Information fields indicate which account and process on the system requested the logon.
The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left blank in some cases.
The authentication information fields provide detailed information about this specific logon request.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.
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August 3, 2018 at 08:05 #19247kroyContributorYou were able to connect to the server via NoMachine so it looks that is system problem. Are you sure that username and password is okay? Did you try to log physically with those credentials and it works? Maybe you need log to the system with format: <domain>\<username>
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