Troubleshooting despite first connection working

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  • #17510
    decbou
    Participant

    Hi,

    I just successfully installed a remote desktop on my Jetson TX1 (arm64) running Linux 16.04 from my computer Windows 7 (amd64) but however the first connection works great, after a reboot of my Jetson, NoMachine failed to re-establish the connection, (i.e I click on my IP on NoMachine client, the server is on of course, but after the login password page, I have a blackscreen with the notification of connection which jump around my the black screen during 2 or 3 second and then I’m back to the first page of NoMachine client).

    Then to make it work again I must change the port of NX, NoMachine ask me if I’m sure and if I trust this IP, like my first connection and I obtain the display of my Jetson screen.

    Of course I could change my port each time but that obligate me to change the port on the server which it’s complex headless.

    If someone have an idea of what can be my problem.

    Sorry i couldn’t provide log and as you can see I’m clearly not a native speaker but i will be deeply grateful if you can help me !

     

    #17612
    kroy
    Contributor

    Problem shows only after machine reboot? Please enable debug, restart nxserver (sudo /usr/NX/bin/nxserver --restart), reproduce problem and send logs from server side to forum[at]nomachine[dot]com.

    Instructions about debug and collecting logs you can find there: https://www.nomachine.com/DT07M00098.

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