- This topic has 1 reply, 2 voices, and was last updated 8 years, 4 months ago by
.
-
Posts
-
Im having a problem connecting to my Ubuntu virtual desktop from NoMachine when I connect with username and pass it shows me a black screen with green NoMachine logo then suddenly disconnects. Please help me to solve this. It worked perfectly before but this started to happen after i upgraded from ubuntu 14.04 LTS to ubuntu 16. But I have reset it back but the problem still exists.
Attachments:
You are using the legacy version 3.5.0 or earlier. Install the Workstation or ask your provider to update the NoMachine server version they are using, or better still to open a ticket in the support section of their customer area. All 3.5.0 issues are dealt with via that channel. The forums are for users of the latest version from our website.
If the issue continues (though we are not aware of similar problems on Ubuntu) with NoMachine version 5, we can continue the investigation further.
This topic was marked as solved, you can't post.