Unable to access remote centos 7 server

[krishnaprasadpb]

Dear Team,

I am unable to access the remote server (centos 7) via NoMachine. I am not getting any error in my laptop (windows 10) but it’s continuously trying to fetch the server with no result. However I have checked the NoMachine process and I could see below error:

2614  2554  0 18:17 ?        00:00:03 /home/tools/nomachine/NX/bin/nxclient.bin -dialog ok -caption Error -message Cannot find the default environment. Please contact your system administrator. -class error -display :1001

Kindly help me to resolve the issue.

Note: I am able to access remote server via putty/ssh.

Regards,

Krishnaprasad PB

[brotech]

Hello,
it seems that you don’t have a desktop environment installed, or nxnode doesn’t find it.
In this case, this article could be helpful: ‘How to solve error ‘Cannot find the default environment’ on Linux headless machines’ (https://www.nomachine.com/AR06N00891)

If you have a correct and existing command set in DefaultDesktopCommand
key in node.cfg, then please enable logs in server and node, restart the server
and connect using the client.

Reproduce problem, collect logs and send them to forums[at]nomachine[dot]com using
“Unable to access remote centos 7 server” as e-mail’s subject.

The procedure to collect logs is available here: https://www.nomachine.com/DT07M00098

Regards

[Author]

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