Unable to connect to Linux for control

[huishi]

Hi,

I would like to make a connection between my NoMachine on MacOS and Ubuntu, with the MacOS controlling the Ubuntu server. However, I am not able to do so and have been getting the following error:

A connection timeout has occurred while trying to connect to ‘IP address’ on port ‘4000’. The issue could either be caused by a networking problem, by a firewall or NAT blocking incoming traffic or by a wrong server address. Please verify your configuration and try again.

May I know what could have went wrong?

Thank you.

 

[Bilbotine]

Hi huishi,

We suggest to check and follow the instructions in the article “How to connect over the internet to NoMachine behind a NAT router” (https://kb.nomachine.com/AR04S01122)

Please let us know if you still encounter this connection timeout or if the problem is solved!

Best regards,

[Author]

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