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I’m currently testing different versions of NoMachine, and got stuck at the same issue as this thread https://forums.nomachine.com/topic/installer-fails-on-windows-10
I first installed ‘nomachine-enterprise-desktop_6.12.3_7.exe’ which was working. Then uninstalled, didn’t restart the computer, and tried installing nomachine_6.12.3_7.exe. I now get the runtime error all the time, regardless of installs and restarts.
The last lines from my Setup log:
2020-10-07 15:01:48.569 Dest filename: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NoMachine\NoMachine Service.lnk
2020-10-07 15:01:48.569 Creating the icon.
2020-10-07 15:01:48.596 Successfully created the icon.
2020-10-07 15:01:48.666 — Icon entry —
2020-10-07 15:01:48.666 Dest filename: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\NoMachine\NoMachine.lnk
2020-10-07 15:01:48.667 Creating the icon.
2020-10-07 15:01:48.691 Successfully created the icon.
2020-10-07 15:01:48.750 Installation process succeeded.
2020-10-07 15:01:48.755 NX> 700 Function configureServerLauncherDirectory called
2020-10-07 15:01:48.763 Need to restart Windows? No
2020-10-07 15:01:48.777 Extracting temporary file: C:\Users\chw1\AppData\Local\Temp\is-CCRLN.tmp\NoMachine.cer
2020-10-07 15:01:48.778 NX> 700 Running: cmd.exe /c “certutil -f -addstore “TrustedPublisher” “C:\Users\chw1\AppData\Local\Temp\is-CCRLN.tmp\NoMachine.cer””
2020-10-07 15:01:48.857 NX> 700 Result: OK (0)
2020-10-07 15:01:48.859 Extracting temporary file: C:\Users\chw1\AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20161102.cer
2020-10-07 15:01:48.860 NX> 700 Running: cmd.exe /c “certutil -f -addstore “TrustedPublisher” “C:\Users\chw1\AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20161102.cer””
2020-10-07 15:01:48.933 NX> 700 Result: OK (0)
2020-10-07 15:01:48.935 Extracting temporary file: C:\Users\<user>\AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20171103.cer
2020-10-07 15:01:48.936 NX> 700 Running: cmd.exe /c “certutil -f -addstore “TrustedPublisher” “C:\Users\<user>\AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20171103.cer””
2020-10-07 15:01:49.013 NX> 700 Result: OK (0)
2020-10-07 15:01:49.015 Extracting temporary file: C:\Users\<user>AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20180413.cer
2020-10-07 15:01:49.016 NX> 700 Running: cmd.exe /c “certutil -f -addstore “TrustedPublisher” “C:\Users\<user>\AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20180413.cer””
2020-10-07 15:01:49.104 NX> 700 Result: OK (0)
2020-10-07 15:01:49.106 Extracting temporary file: C:\Users\<user>\AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20181025.cer
2020-10-07 15:01:49.107 NX> 700 Running: cmd.exe /c “certutil -f -addstore “TrustedPublisher” “C:\Users\<user>\AppData\Local\Temp\is-CCRLN.tmp\NoMachine-20181025.cer””
2020-10-07 15:01:49.192 NX> 700 Result: OK (0)
2020-10-07 15:01:49.198 NX> 700 Running: cmd /c “”C:\Program Files (x86)\NoMachine\bin\nxdisplay.exe” –checkport 4022 > “C:\Users\<user>\AppData\Local\Temp\is-CCRLN.tmp\port.txt””
2020-10-07 15:01:49.329 NX> 700 Result: OK (1)
2020-10-07 15:01:49.329 NX> 700 Result: 1
2020-10-07 15:01:49.334 NX> 700 Updated key ‘ Port 4022’ in C:\Program Files (x86)\NoMachine\etc\sshd_config
2020-10-07 15:01:49.334 NX> 700 Running: C:\Program Files (x86)\NoMachine\bin\nxservice64.exe –fwruleadd –name “NoMachine SSH Server” –group “NoMachine” –desc “NoMachine SSH Server” –app “C:\Program Files (x86)\NoMachine\bin\nxsshd.exe” –protocol tcp
2020-10-07 15:01:49.426 NX> 700 Result: OK (0)
2020-10-07 15:01:49.426 NX> 700 Running: C:\Program Files (x86)\NoMachine\bin\nxservice64.exe –fwruleadd –name “NoMachine SSH Server” –group “NoMachine” –desc “NoMachine SSH Server” –app “C:\Program Files (x86)\NoMachine\bin\nxsshd.exe” –protocol udp
2020-10-07 15:01:49.493 NX> 700 Result: OK (0)
2020-10-07 15:01:49.493 NX> 700 Function updateNodesDb called
2020-10-07 15:01:49.493 Exception message:
2020-10-07 15:01:49.493 Message box (OK):
Runtime Error (at 179:480):
Cannot open file “C:\Program Files (x86)\NoMachine\etc\nodes.db”. The system cannot find the file specified.
There was, but it was just showing the gui of the latest error message from the log
Runtime Error (at 179:480):
Cannot open file “C:\Program Files (x86)\NoMachine\etc\nodes.db”. The system cannot find the file specified
Hello wlgrd,
Could you:
1) Open cmd as Administrator – open Menu Start and just write cmd, then choose ‘Run as administrator’.
2) Run this commands:
dir "C:\Program Files (x86)\NoMachine\etc"icacls "C:\Program Files (x86)\NoMachine\etc\nodes.db"3) Send the whole log file and outputs from the commands to forum[at]nomachine[dot]com please?
No reason to set/read permissions on a file that doesn’t exist.
I worked around it by creating an empty file nodes.db during installation so it would find the file at the end of the install. Now it works perfectly again.
Will send you the log file when back at said computer again for brevity’s sake. Maybe you can find the root cause for it.
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