Unable to start NX server after installation on Ventura

Forum / NoMachine for Mac / Unable to start NX server after installation on Ventura

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  • #46264
    dhenricks
    Participant

    I installed the Free version of Machine (Version 8.10.1) on a Mac OS 13.6. The installation was done from an admin user account.

    When starting the application, the nxserver will not start.  I have tried to start it from the GUI (Server Settings >> Ports>> Configure>>Start.

    I have tried to start it via terminal:

    sudo /etc/NX/nxserver –startup

    % ./nxserver –status

    NX> 162 Disabled service: nxserver.

    NX> 162 Disabled service: nxnode.

    NX> 162 Disabled service: nxd.

    ps -ef | grep nx

      501 61662     1   0  6:15PM ??         0:00.57 /Applications/NoMachine.app/Contents/MacOS/nxdock

      501 61665 61662   0  6:15PM ??         0:05.95 /Applications/NoMachine.app/Contents/MacOS/nxplayer

      501 61689     1   0  6:15PM ??         0:00.42 /Applications/NoMachine.app/Contents/Frameworks/bin/nxrunner.app/Contents/MacOS/nxrunner –monitor –tray

      501 63914 11534   0  6:34PM ttys000    0:00.00 grep nx

    NX> 700 Installing nxserver version: 8.10.1.

    NX> 700 launchctl line: /bin/launchctl asuser 501 /bin/launchctl unload -F -S Aqua /Library/LaunchAgents/com.nomachine.localnxserver.plist.

    NX> 700 Running: /bin/launchctl asuser 501 /bin/launchctl unload -F -S Aqua /Library/LaunchAgents/com.nomachine.localnxserver.plist.

    NX> 700 Result: Unload failed: 5: Input/output error

    Try running launchctl bootout as root for richer errors..

    NX> 700 Result: OK.

    NX> 700 File not found: /Applications/NoMachine.app/Contents/Frameworks/etc/keys/node.localhost.id_dsa.

    NX> 700 Adding DSA key for user nx.

    NX> 700 Adding DSA key for user nx.

    NX> 700 File not found: /Applications/NoMachine.app/Contents/Frameworks/etc/keys/node.localhost.id_rsa.

    NX> 700 Adding RSA key for user nx.

    NX> 700 Adding RSA key for user nx.

    NX> 700 Copying: /Applications/NoMachine.app/Contents/Frameworks/etc/usb.db from: /Applications/NoMachine.app/Contents/Frameworks/etc/usb.db.sample.

    NX> 700 Cannot copy: /Applications/NoMachine.app/Contents/Frameworks/etc/usb.db.sample to: /Applications/NoMachine.app/Contents/Frameworks/etc/usb.db. File doesn’t exist.

    NX> 700 Running: /usr/bin/touch ‘/Applications/NoMachine.app/Contents/Frameworks/etc

    NX> 700 Cannot change ownership of: /Applications/NoMachine.app/Contents/Frameworks/etc/usb.db to: nx:wheel. Path doesn’t exist.

    NX> 700 Cannot set permissions attributes for: /Applications/NoMachine.app/Contents/Frameworks/etc/usb.db to: 0600. Path doesn’t exist.

    NX> 700 Running: ‘/etc/NX/nxserver’ –addtoredis.

    NX> 700 Cannot add installation data to database.

    NX> 700 Running: ‘/etc/NX/nxserver’ –startup.

    NX> 700 Result: NX> 162 Disabled service: nxserver.

    NX> 162 Disabled service: nxnode.

    NX> 162 Disabled service: nxd..

    NX> 700 Installation completed at: Thu, 07 Dec 2023 18:07:35.

    NX> 700 NoMachine was configured to run the following services:

    NX> 700 NX service on port: 4000

    2023-12-07 18:07:36.863 nxlaunchconf[54517:168730] nxlaunchconf: Starting.

    2023-12-07 18:07:47.144 nxlaunchconf[54517:168730] nxlaunchconf: Terminated task = com.apple.installer, unmounting volume.

    I only posted the error from the install log.  I am having a hard time figuring out what the issue is.

    #46291
    Britgirl
    Keymaster

    Could it be a permissions problem? Can you try removing NoMachine from Accessibility and Screenrecording lists and then restarting NoMachine (you can do it from terminal with sudo /etc/NX/nxserver --restart) and follow the prompts that should direct you to enabling both permissions?

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Closed because the user did not provide further feedback. Please notify us if you confirm that it is resolved or open a new topic if you have the same problem.