October 8, 2018 at 11:27 #19841Frank SteinerParticipant
please add SLED/SLES 15 to the list of recognized OS. At https://www.nomachine.com/download/download&id=1 openSuSE 15.0 is already listed, and it has the same codebase as SLED/S 15. RPM installation works fine w.r.t. libraries etc., so there shouldn’t be any problem with SLED/S 15. But as the string is missing in some comparison, we get the following error during the installation:
The specified SYSTEM must be one of the following operating systems.
If not the NoMachine setup will try to autodetect the system or will choose
the layout that better resembles one of the known OS.
redhat Red Hat Enterprise 4/5/6 etc.
suse SLED 10/11/12, SLES 10/11/12, Open SUSE 10.x/11.x/12.x/13.x
mandriva Mandriva 2009/2010/2011 etc.
debian Debian GNU Linux 4.0 Etch/5.0 Lenny/6.0 Squeeze etc.
Ubuntu 8.04 Hardy Heron/8.10 Intrepid Ibex/9.04 Jaunty Jackalope
9.10 Karmic Koala/10.4 Lucid Lynx/10.10 Maverick Meerkat
11.04 Natty Narwhal/11.10 Oneiric Ocelot etc.
fedora Fedora 10/11/12/13/14/15/16 etc.
NX> 704 ERROR: Unsupported operating system ‘linux’
FrankOctober 9, 2018 at 16:32 #19905BritgirlParticipant
Thanks for reporting. A Trouble Report has been opened which you can track here: https://www.nomachine.com/TR10P08910. Feel free to sign up to receiving an alert when a patch has been released with the ‘notify me’ service.November 13, 2018 at 15:58 #20451Frank Steiner2Participant
a little update: this happens because /usr/NX/scripts/setup/nxserver checks /etc/lsb-release which is a bad idea because all the DISTRIB_ fields are optional! On my systems /etc/lsb-release shows only the LSB_VERSION line.
You should either continue with /etc/os-release etc. if no OS could be detected with /etc/lsb-release or rely only on os-release for SuSE systems as this file is mandatory for SuSE.
P.S.: It seems to be impossible to reset the password. After getting the reset link and entering a new password, the login with exactly this password doesn’t work either… So I had to create a second login to write this answer 🙁November 13, 2018 at 16:15 #20453Frank Steiner2Participant
Oh, and: this code is definitely wrong:
if [ -f /etc/SuSE-release ];
/etc/os-release is the new standard since opensuse 42.x/SLE 12. And /etc/SuSE-release” was finally dropped in SLE 15 and leap 15.
FrankNovember 13, 2018 at 16:37 #20455BritgirlParticipant
Thanks for the additional information, we are aware of the possible solutions (as part of our investigation ;-)) It’s likely a fix will be made available in the next release.
Thanks for letting us know about the reset password. Tests show there are no problems with resetting the password.
I noticed you actually tried to create two accounts today (not just this one with which you replied herein) one of which failed to be created because the email was undeliverable. Were you using the correct username when logging in with your newly chosen password?
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