Upgrade failure 5.0.43 to .47, Linux Workstation license

[bernd]

Upgrading my licensed Linux Workstation NoMachine 5.0.43 to 5.0.47 fails for no apparent reason. OpenSuse 13.2, 64-bit, KDE.

Accessing NoMachine Service locally to the Linux Workstation via physical display:

The server status GUI informs me that an update is already in progress, even before I authorised such upgrade. Maybe something lingers on from the previous upgrade (to 5.0.43), but I am guessing here. NoMachine tells me that the server isn’t running, and it fails to start for reasons unknown to me. Clients fail to connect (no surprise since the server isn’t running).

I tried ‘rpm’ on the console. Attempts to uninstall inform me that NoMachine isn’t installed. Attempts to upgrade tell me that the installation failed without further details.

Suggestions how to either apply the upgrade or uninstall/reinstall will be most gratefully received.

[hawk]

Hello,

We aren’t able to reproduce your problem in our lab. We need more details. Could you run below commands, collect some logs and send output to forum[at]nomachine[dot]com, please?

1) /usr/NX/bin/nxserver --version
2) ps aux | grep nx

And we need whole /home/<your_user>/.nx directory. The proper way how to do this is explained inside this link https://www.nomachine.com/DT04M00076#5

• This reply was modified 9 years ago by hawk.
• This reply was modified 9 years ago by hawk.

[bernd]

sent as requested.

[hawk]

Unfortunately we will need some additional information. Those should tell us where the real problem is. Please run:

1) md5sum nomachine-workstation-update_5.0.47_3_x86_64.rpm
(run this command in the same place you was running command “rpm -Uv nomachine-workstation-update_5.0.47_3_x86_64.rpm” please)

2)ls -ltr /etc/NX/ /etc/NX/server/localhost/

and collect /usr/NX/var/log/nxinstall.log and /usr/NX/var/log/nxupdate.log (if it exist) files, send those information to forum[at]nomachine[dot]com, please.

• This reply was modified 9 years ago by hawk.

[bernd]

additional data sent as requested.

[bernd]

Looks like I solved the problem. FYI & for the benefit of other users, check out this thread here: https://forums.opensuse.org/showthread.php/510023-About-quot-Read-only-file-system-quot-error

The crucial hint is this: “One of the changes of the latest systemd update is that it respects the “ro” boot option now and does indeed mount the root partition read-only if that option is present. Before it was just ignored.”

dmesg did indeed show that the system boots with ‘ro’.

To fix this, I edited the boot loader command script (hit ‘e’ while the Grub boot menu shows, remove the ‘ro’ then reboot with F10). Have yet to figure out how to solve this permanently, but I could subsequently install the latest kernel update and apply the NoMachine 5.00.47 update.

NoMachine folks, consider this case solved.

[Britgirl]

Thanks for letting us know.

[Author]

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