USB tablet forwarding not working

Forum / NoMachine for Windows / USB tablet forwarding not working

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  • #43801
    robert.s
    Participant

    USB tablet forwarding not working with Windows 10 pro, Here is the detail of my setup

    Client setup

    * Windows 10 pro

    * NoMachine 8.4.2

    * Huion Kamvas 22 plus pen tablet display (driver version : 15.6.3.132)

    Server setup

    * Windows 10 pro

    * NoMachine 8.4.2

     

    #43839
    Britgirl
    Participant

    Hi,

    USB tablet forwarding not working with Windows 10 pro

    was there an error shown? If so, what message?

    Can you give details of what is not working exactly?

    Logs of both sides would be useful in this case. Please take a look at the following document and follow the instructions on how to get the logs of the server and the player device:

    https://kb.nomachine.com/documents

    Please send any attachments via email to forum[at]nomachine[dot]com making sure to use the title of this topic as the subject of your email. Thanks!

    #43853
    robert.s
    Participant

    The issue is that Huion or wacom tablet pressure sensitivity not working inside drawing app running over remote host. And as soon as I connect USB device (drawing tablet) to remote host via NoMachine device panel then that tablet device also stop to working on client side also.

    Tell me which file or part of file you want to check from log ? for security reasons, I can’t upload entire log directory.

     

    #43874
    Giorgi-G.
    Contributor

    Hi,

    NoMachine session, by default, allows a pointing device to be used on both sides at the same time. For that, there is no need to forward a USB device manually. But in that mode, the pressure sensitivity isn’t supported.

    If you forward a USB device via NoMachine -> Devices -> Connect a USB device, then your USB device will be “disconnected” from your local machine and “connected” to the remote machine. So it won’t be available on your local machine anymore, but on the remote machine, it should work as it’s physically connected to it.  Have you tried this option? Was your device available on the remote machine?

    #43887
    robert.s
    Participant

    I tried it as it is what you suggested, but the pressure sensitivity feature is still not working here. And as soon as I connect a USB device (a Wacom tablet) to the remote host via the NoMachine “Connect a USB device” option, the Wacom tablet stops working on both the client and the remote host.

    Note:
    * Wacom & huion drivers is uptodate on both end
    * No conflicting app or remote protocol running over client or remote host, As mention in below link
    https://kb.nomachine.com/AR04Q01027

    #43919
    Giorgi-G.
    Contributor

    Hi Robert,

    Could you please help me localize the issue? If you forward another USB device, i.e., a flash drive or keyboard, can you use it on the remote machine?

    I’m trying to understand if the issue is Wacom device-specific or if the USB forwarding doesn’t work on your devices.

    #43927
    robert.s
    Participant

     USB flash drive, keyboard, and mouse working fine on remote host. Only Wacom pressure sensitivity not working. Any steps to debug this issue ?

    #43963
    Giorgi-G.
    Contributor

    Thank you for the response.

    The fact that other devices work indicates that the issue is USB device-specific and more info will be needed to proceed. Few questions:

    1. Have you tried directly connecting the tablet to the remote machine? Does it work well in that case?

    2. You mentioned “Huion Kamvas 22 plus pen tablet display” and Wacom tablets. None of them work?

    3. What is the Wacom tablet model? Is it also with a display?

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