Viewing a Mac from Win7 – Viewport about 1/4 size

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    I am able to connect to a MacBook Pro from my Win7 system. The issue I experience is that I can only see about 1/4 or the Mac screen. I’ve tried changing a bunch of parameters in the display window, but the Win7 view only seems to remain a 1/4 of the Mac screen. I’ve tried resolutions combinations of 1:1, 1:2 … but these seem to do nothing. (Locking the aspect ratio does not solve this issue … as it should not.) When I make the Win7 window view of the Mac as full screen, the view of the Mac is only stretched.

    When in display settings, the bottom of the  says “Display 1440×900, codec VP8, audio Vorbis 22khz stereo”. On the very top of the display settings, there seems to be a line item above quality and resolution called ‘Display’. This line is blank and seems to be ‘unsettable’. This blank line leads me to wonder if this is where to configure the settings I need. ? Or are these settings somewhere else. Could the fix to the display settings be on the Mac side?





    We are not away of any bugs. Are you able to provide some more information?

    – Do you have a multi-monitor setup on the Mac server?

    – What is the version of your Mac server?

    – Is the “Keep original aspect” button selected in the Display settings panel?
    What behaviour do you observe when switching it?

    – What part of the remote screen are you able to see? The one with the upper left corner?

    – Are you able to navigate the viewport by moving the cursor near the border of the player
    window? Can you see in this way parts of the remote screen that were previously hidden?

    – Is the problem fixed if you change the resolution of your Mac screen by means of the
    “System Preferences -> Displays” pane and restore it back to the previous value? (see screenshot)

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