White screen on connection

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  • #46516

    Running Debian 12, with KDE on server (surface pro 4).

    Running Windows 10 on client

    I have tried disabling hardware encoding, disabling acceleration for display processing, changing the display encoding, tried the solution here: https://kb.nomachine.com/AR02P00969

    When I try to connect to the Debian server, it allows a connection, and displays that one has been made on the server, however, on the client side, there is only a white screen.

    There are no issues when doing the inverse (connecting to the win10 server from the Debian client)

    Both versions running 8.10.1



    Are you able to send us the server-side logs? You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

    Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

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