White screen when connecting to Sway on Ubuntu 24.04

[ottigeda]

I try to connect from Windows to my Ubuntu Linux machine running sway window manager. After successful authentication only a white screen is shown, and after some time there is an Ooops! with the message: The connection with the server was lost. Error is 108: Connection reset by peer.

In /usr/NX/var/log/nxserver.log this two things appear:

Authorization required, but no authorization protocol specified 33864 41314 2024-12-06 08:56:07 628.907
HostWmRunningHelper: WARNING! Failed to open display ':0'.

I am using NoMachine version 8.14.2-1 on my Linux machine. If I am using gnome instead of sway, everything works fine.

[ottigeda]

To add to this, on Windows side (I tried with 2 different Windows pc’s) I am using

– nomachine 8.14.2 (free version), running on Windows 11 24h2

– nomachine 8.13.2 (enterprise client), running on Windows 11 23h2

I would like to connect to a physical display on my ubuntu 24.04 machine, which is a lenovo T14

[Britgirl]

Bear in mind that Sway is not fully supported yet. Can you tell us whether the graphics drivers are proprietary or open source? And are you running the Ubuntu system in a VM? Can you also submit logs from the Ubuntu host?  You can extract them using the instructions here: https://kb.nomachine.com/DT07S00243

Send them to forum[at]nomachine[dot]com. Please use the title of this topic as the subject of your email. Thanks!

 

[ottigeda]

I am writing to confirm whether my email regarding this topic was received.
I sent it last week along with the logs extracted following the instructions provided in the link above.

If there’s anything else you need from me, please let me know.

[Britgirl]

Hi, we have not received any logs. Please try again.

[Author]

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