Win XP VM host NoMachine error on 8.14

[ColHut]

G’day,

The software starts and runs, but when the client attempts to connect it throws up two error windows on the XP VM regarding a dll error.  Closing the two pop ups  (using the console view in Virtualisation station in this case) then allows the client to successfully connect via NoMachine.  Is there a fix?

regards

[Britgirl]

Can you send us a screenshot of the errors/pop ups?

[ColHut]

Will do.

regards

[ColHut]

See attached.

After clearing both of these from the VM console NoMachine will connect.  This happens each time the VM is started.

 

 

Attachments:

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2. 

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[Britgirl]

On the machine you are connecting to, please disable hardware encoding in NoMachine. You do this by going into Server settings > Performance > unticking the box in ‘Use hardware encoding’ (https://kb.nomachine.com/DT07S00237#2.7). Then connect again.

[ColHut]

This caused another dll error, but the problem resolved itself after a hard reset.  Turning off hardware acceleration appears to have fixed the problem.

Thankyou

[Author]

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