Hello everyone,
I have just installed the latest NoMachine for Windows 9.0.188_11 yesterday. After rebooting, I still cannot successfully see the NoMachine GUI, even though I can find the PID of NoMachine services including:
NoMachine Device Server
NoMachine Node Process
NoMachine NX Server
NoMachine Server Process
Here’re the error messages in trace.log (also attached)
Mon Jun 30 09:27:22 2025
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Module: C:\Program Files\NoMachine\bin\nxplayer.bin pid 8032
Thread: 12652 exception 0xc0000005, ‘Access violation’
In: C:\WINDOWS\System32\KERNEL32.DLL at 0xb4fd2199
Error: Invalid write to address 0x16
#0 0x00000000b4fd2199 KERNEL32.DLL(lstrcpyW)
#1 0x000000008000e953 wintab32.dll
My Windows version: 22H2 (OS Build 19045.5965)
I studied other posts on this forum and have tried the following, but none of them work:
– disable firewall and antivirus
– add NoMachine to rules (the processes are in the whitelist from the beginning)
– update Visual C++ redistributable
– update wintab32.dll as suggested in https://support.huion.com/en/support/solutions/articles/44002332146-issues-with-wintab32-dll-file
– install the previous version 8.15.3
– try in Safe Mode (still cannot see the GUI)
I have attached the logs and the .nx folder. on.
Many thanks!
Nina