BerndG

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  • in reply to: Black screen on connect after 8.15.3 upgrade #51616
    BerndG
    Participant

    Thanks to your team for this awesome fast support. Everything is working again.

    Have a nice time!

    Bernd

    in reply to: Black screen on connect after 8.15.3 upgrade #51537
    BerndG
    Participant

    .. sorry. got an answer an few minutes later

    The problem does not exist as long as I connect via [removed] at the same time! It will appear again once I am not connected with a [removed] Server additionally…

    Well, I hope the logs will help.

    Therefore, workaround is still using [removed]-Connection to help NX-connection 😉

    in reply to: Black screen on connect after 8.15.3 upgrade #51536
    BerndG
    Participant

    @britgirl: I did as requested and sent the log.


    @brian
    , nxmac : can you reproduce the strange behavior that happened when I switched the log level as described below? :

    1. I switched to log level 9 and hit “restart server” in the GUI.

    – I tried to reproduce, but was not able to anymore. Killing the connection and connect again was possible without any issue.

    2. I switched back to log level 6 and hit “restart server”.

    – Voila – the problem was back again.

    3. I switched to level 9 the second and restarted the server

    – Reconnecting was possible 2-3 time without problem, then the problem appeared but in difference to log level 6, the white screen got away after 20-30 seconds and I saw my remote screen. There was no “connection was reset ” message anymore.

    Best

    Bernd

    in reply to: Black screen on connect after 8.15.3 upgrade #51481
    BerndG
    Participant

    (bloody)workaround:

    Start VNC screensharing via terminal and use a VNC-Client to connect.

    Stop NoMachine in Finder menu completely.

    Start the app and within the app, start the server again.

    -> NoMachine will work again. At least for me. To check back, I broke down my connection without logout/closing the nomachine-window. The issue was up again after re-establing my connection. I got the white screen..

    I do not understand, why this is helping, but a restart of nxserver/nxd on commandline do not help…

    in reply to: Black screen on connect after 8.15.3 upgrade #51480
    BerndG
    Participant

    Have exactly the same issue. Server running on M1 Machine.

    I got a screen succesfully one time after reboot of the server machine. Once the connection dropped out for any reason, a login show the white screen and the error message after a while.

    restarting nxserver via commandline did no solved it.

    Everything was without issue before update.

Viewing 5 posts - 1 through 5 (of 5 total)