Thanks for responding, I just sent the server logs. To clarify the workflow, everything works if a physical screen connection is present. However, 1) if I’m logged in as the user and disconnect the screen I’m able to connect, but the screen freezes after connecting and 2) If I restart the device and remove the display I get the “reset connection” error from above. The server logs are from #2.
I’m also purchasing a dongle, which I’ve heard from other forums posts will work.